Overview

Systems Thinking & Solutions, Inc. (STS) is a professional services company. Our mission is to extend the capabilities of our clients to acquire, manage, and continuously improve complex systems. STS core capabilities include: • IT help desk / service desk and endpoint technical support. • Enterprise software maintenance, package deployment, scripting, and automation. • Model-Based System Engineering (MBSE) and Business Enterprise Architecture. • Program management and acquisition support. • Six Sigma / Lean Six Sigma, Business Process Reengineering (BPR), Continuous Process Improvement (CPI). • Modeling & Simulation. Certifications: PMP, ITIL v3, Six-Sigma Black Belt, SBA 8(a) 𝐇𝐈𝐆𝐇𝐋𝐈𝐆𝐇𝐓𝐒 DEFENSE LOGISTICS AGENCY (DLA), INFORMATION OPERATIONS (J6) Program Manager for Mobility, and Directory Services. Responsible for desktop and Tier-3 technical support for over 40,000 users and endpoints (laptops, servers, tablets, iPhones, etc.) in the NIPR/SIPR network. GO VIRGINIA Designed a Systems Dynamics model for the transition of the Maritime Ship & Repair industry to I4.0/5.0 technology. The model captures strategic, economic, and human capital considerations and provides a testing ground to optimize decisions given time and resource constraints. OLD DOMINION UNIVERSITY RESEARCH FOUNDATION Modeling absorptive capacity of displaced populations as they move into and through a host country. The computational framework enables the study of relationships among supply-demand pressures, host population perceptions, security threats, and longer-term regional stability implications. Exposing insights and policy recommendations for government and non-government organizations. UNITED STATES PATENT AND TRADEMARK OFFICE (USPTO) Program Manager for the assessment of USPTO’s compliance under NIST 800-79-2, Guidelines for the Accreditation of Personal Identity Verification Card Issuers.