SymTrain
Software DevelopmentView the employees at
SymTrain-
Kali Sarim Director of Strategic Accounts
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Minneapolis, Minnesota, United States
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Rising Star
Tanveer Ahmed Driving Excellence Through AI Automated Personalized Coaching | PMI-CAPM® | Program & Project Management | SaaS Product Implementation | Championing Diversity and Servant Leadership-
Gandhinagar, Gujarat, India
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Rising Star
David Sebastian Rodriguez Work Simulation Specialist-
Alpharetta, Georgia, United States
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Rising Star
Shirley Dunkley Demand Generation | Sales & Business Development Strategist | MarTech Enthusiast | Google Ads & Analytics | I Help Companies Launch Multi-Channel Campaigns That Create Awareness, Scale Lead Gen & Improve Sales.-
Atlanta
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Rising Star
Anne Morales Grignon Marketing Management | Digital Transformation | Market Insights & Strategy-
Guatemala, Guatemala
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Rising Star
Overview
SymTrain automates agent training and coaching by simulating customer conversations for contact center agents. Our AI-powered platform simulates real-world interactions, allowing agents to practice for — instead of on — customer conversations. SymTrain can save a 10k seat contact center upwards of $60k A DAY! We benchmark and measure agent proficiency in 3 dimensions: soft-skills (like tone, empathy, etc.), application navigation, and conversation content. This helps businesses streamline pre-hire assessments, accelerate training and on-boarding, and automate coaching exercises — at scale, with no integrations required. Shorten your speed to proficiency by 40% and start improving agent behaviors in as little as 2 weeks with SymTrain.
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