Overview

Success4, Inc was founded in 2016 to help recurring revenue (subscription) businesses drive overall customer success using a cost-effective, customizable and easy to use out of the box platform with the help of data analytics and machine learning to enable customer success teams to help their customers achieve their business goals throughout the customer lifecycle. The platform centralizes data from all customer interactions and data sources, monitors the health and product usage, and predicts customer behavior so that the customer success teams can proactively engage with their customers in a meaningful way. What sets the Success4 platform apart from other customer success products available out there, is that all of this data is made available for all lines of business leaders from customer success, sales, marketing, product management, and finance to enable accurate business decision making and reporting.