At Spectrum Electric we continue to build our business to anticipate and meet the needs of our customers and our teams. We understand to do that we need to focus how we can perform our services better and ensure our teams have the training and resources to successfully do their jobs. In a recent survey, our customer base was consistent in their feedback on: • Our customer service • Our team’s technical knowledge and skill • Our team’s problem-solving ability • Our response times and attention to the customer needs We work hard to build our professionalism and values at Spectrum and were excited by a customer testimonial that validated that effort - ‘Excellent staff knowledge, they are fast thinking and have the ability to get things up and running quickly when creative solutions are required’ We know that by having a knowledgeable problem-solving team that understand and are accountable to the customers expectations that we will be able to continue to build valuable relationships. Each customer can have different challenges and we take pride in understanding how we can make their life easier by solving those problems. Our areas of focus have been and will continue to be processing plants and industrial facilities but we believe our customer centric culture and knowledgeable staff can meet all electrical service needs.
