Shepherd™ is the first and only NetSuite-native, mobile-enabled field service management and preventive maintenance management solution. Shepherd also manages Health & Safety Compliance. With its computerized maintenance management system (CMMS) it helps the customer to easily manage and maintain both customer assets in the field or internal fixed assets: - Transfer contracts into Sales Orders/Service Orders - Arm service staff with resources in the field - Monitor, track and, standardize service report completion and delivery - Bucket all service obligations on ‘easy to read’ dashboards - Create service histories for all managed customer equipment - Avoid lost revenue from missed service calls - Forecast preventive maintenance - Automate supply chain
