“No Force on Earth can Stop an Idea Whose Time Has Come “these lines are the force behind the creation of ServeXplus. The idea to “do” and “be” different has been our philosophy. All our actions are centered around the customer who is the hero of our service proposition. Our Service Centre Partner Outlets not only offer exceptional customer, but work towards enriching customers’ experience with better value creation. The secret of impeccable customer service which we offer lies in our ability to build solid relationships with the customers and provide realistic and effective solutions to their problems. The team at ServeXplus and its associate franchise employees are trained to engage, communicate, offer innovative solutions, listen, and resolve customer issues and deliver highly personalized and unique customer service. Our Mission To be the most reliable and innovative service provider that goes beyond boundaries thereby enabling our customers to meet their service requirements within the shortest possible time frame. Our Vision Create exemplary service standards thereby becoming a Service partner for Brands, OEMs and Customers worldwide. Our Purpose Create a network of service entrepreneurs that successfully resolve customer complaints and provide exemplary Customer experience which is reliable and low-cost. At ServeXplus we believed in empowering our team team with the domain knowledge, training, and sensitize them about customer-centricity. We are certain that our Constant analysis of customer support data helps in improving the quality of customer service and in turn, total customer satisfaction. We know that Customer-centricity has to be a part of the company culture to make it a success and we ensure that our teams understand the same. ServeXplus encourages its customer support agents to create a personal experience for the customers.
