After 25 years and counting in Public Safety, Tracy has recently launched her own company and podcast “On Scene First” which focuses on educating public safety professionals on must-have technology tools and mental health resources to help save lives on both sides of the call. From dispatcher to chief dispatcher, Tracy spent many years serving her community in rural Massachusetts, Tracy still serves as a call firefighter/EMT on her local call fire department and is a lead instructor of their Fire/EMS Explorer post. Tracy spent 4 years at RapidSOS where she played a pivotal role in the delivery of device-based location to 911 and field responders. In addition, she is currently a Co-chair of the NENA Acute Traumatic and Chronic Stress Standard update committee and a member of the Atlantic APCO Training Committee. With a passion for public speaking, Tracy has also been recognized nationally for her efforts to train telecommunicators and bringing awareness to PTSD and public safety through conference training sessions, webinars, and keynote presentations. In 2020, Tracy was proudly named the NG911 Institute “Industry Professional of the Year.” OUR MISSION: To create a hub for public safety training, tips, and tricks, as well as highlight the latest and greatest must-have technological tools in the public safety space. In addition, to feature entertaining, educational, and empowering interviews with public safety difference-makers, including 9-1-1 insiders and field responders, who are harnessing the power of new technology, out-of-the-box thinking, and mental health resources to save lives on both sides of the call! Thank you for your support, Tracy Eldridge
