You know the feeling—an urgent situation comes up every so often, and you need answers from a medical professional. Our virtual emergency care service, ER on Demand, connects you with a board-certified doctor trained in emergency medicine, so you can get the information you need quickly and conveniently. Call our ER on Demand helpline at (833) 556-6784 from anywhere in New York state and speak with one of our paramedics. You'll be clinically triaged (assigned care by degree of urgency) and connected with one of our board-certified emergency medicine physicians via video chat on your smartphone, tablet, or computer with camera. You can also download the Northwell Health app, set up your account, and schedule an appointment by clicking on 'Book a virtual visit 24/7' Whether you or your loved one’s condition can be treated remotely or you require an in-person visit, our doctors can confidentially answer your questions and help you decide your next steps for care—all from the comfort of home. For life-threatening medical emergencies, please call Northwell Health’s Center for Emergency Medical Services (CEMS) at (833) 259-2367 right away.
