Overview

Providing an enthusiastic and engaging approach to delivering training and development in areas of digital skills, customer management and embedding new systems/technologies to improve efficiency, performance and engagement. Experienced Trainer/Lecturer in Microsoft Office & Office 365 applications, Virtual Meeting platforms, Webinar delivery, Customer Service excellence, Sales, Training Needs & Planning, Presentation skills, and Employability coaching. Also happy to share knowledge and experience of various funded programmes available to NI businesses for Start Up, Training, Recruitment and Innovation.