CUSTOMER SERVICE & BUSINESS PROCESS NEAR- AND OFFSHORING High-quality, multi-lingual Near-and Offshore Contact Center BPO service provider, passionate about outstanding operational excellence and driven by superior customer experiences. CUSTOMER SERVICE / B2B and B2C / Technical & admin support / Welcome & retention calls / Cross-and up-sell, inbound & outbound BUSINESS PROCESSES / Order handling / Dispute Management / Contract Management / Customer Service Back-Office 360 DEGREE / 24/24 & 7/7 / Multi-lingual / Omni-channel / Technology platform CONSULTANCY / Contact center ICT / Contact center transformation / Business process re-engineering / Customer experience management NewCo operates currently out of PCI and GDPR compliant sites in Casablanca, Barcelona and Valencia. Please visit www.newcocoms.com for further information.
