MYSTERY SHOPPING PROFESSIONALS ASSOCIATION ASIA PACIFIC
Industry AssociationsView the employees at
MYSTERY SHOPPING PROFESSIONALS ASSOCIATION ASIA PACIFIC-
Nabil Rizkallah Founder & CEO GWR Consulting
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Rising Star
Zolzaya Baatarkhuu CX enthusiast, mystery shopping expert, consultant, mentor @ EBRD-
Ulaanbaatar, Mongolia
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Rising Star
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Overview
The MSPA (Mystery Shopping Professionals Association) is at the centre of the mystery shopping industry. With over 400 member companies worldwide we measure the quality of customer service provided by more than 100,000 companies around the globe. The last two years have seen healthy growth in business volume for research companies and mystery shopping company’s worldwide, especially in South East Asia. The trend is expected to continue due to strong economic growth in the Asia Pacific region.