Overview

Monarch’s team of healthcare industry leaders have years of experience building and supporting new models of care; and specifically in developing technology platforms, performance management models, and operational support plans for telemedicine programs. We assist companies in removing the headache of technology, and helping to better leverage program data as a key strategic asset to measure program objectives in order to drive operational improvement, profitability and program evolution. Analytics Monarch provides you with the industry-leading performance management solution for telemedicine programs. We take on all design, development, platform hosting and ongoing administration, while you focus on extending your outreach and providing better patient care. o Industry Experts – Aid in the development of your program success criteria and advanced performance models to measure clinical, financial, and operational key performance indicators o Turnkey Performance Management Solution – HIPAA compliant cloud environment, platform administration, executive dashboard development and report creation o Data Collection – Source agnostic data collection from 3rd party partners, as well as internal EHR/HIS and business platforms (i.e. ERP, CRM) for holistic views of your system and program impact Technology From procurement and provisioning to 24/7 live helpdesk and onsite support, Monarch manages every aspect of your program’s technology needs. We support physician clinical workstations and telemedicine carts in hospital-based programs, as well as kiosks and remote patient monitoring kits for direct to consumer and home health programs. o 24/7 Fleet Monitoring and Remote Management – Telemedicine carts, kiosks, and clinical workstations o 24/7 US-based Helpdesk – Accessible via customer dedicated phone, email, & instant messaging o Hardware Provisioning – Procurement, build and imaging, climate controlled warehousing, onsite installation and training