MISAR is the ideas incubator born to enable smart business in a smart world. The real and the digital worlds are converging, due to: - Proliferation of ubiquitous wireless networks and communications standards - Connected Sensors and Smart Meters, placed everywhere, originating the IOT network and an huge Big Data cloud to be handled - 3D printing technologies are starting the new industrial revolution Al these connections needs to be encrypted and data has to be governed according to privacy rules: here in Europe we have the General Data Protection Regulation (GDPR) to respect. MICSAR will help you dominating this complexity as a consulting company focused on processes and services design, based on emerging ICT technologies (Open Data, Mobile Application, IoT, industrial 3D Printing, Data Security), enabling digital transformation. MICSAR provides also independent advice on complex business problems at C-level. We take a hands-on role to ensure that solutions are not only conceived, but also delivered with genuine benefits. MICSAR provides the following services: CRM ICT & Process Consulting - Go-to-market strategy development for new services - Multichannel organization, including innovative channels (Social, IoT, …) - Business Case for introduction of new services - TCO and ROI Analysis, CRM Opex/CAPEX Analysis - Process improvements in domain of Marketing, Sales and Customer Care (Including Contact Center Optimization) - Enterprise CRM Project Management - CRM Outsourcing negotiation and contract optimization GDPR - Privacy Data Protection Officer - Privacy assessment, gap analysis and recommendations - Privacy compliance management IT Management Consulting - CIO on-demand - Startup management: from Business Plan to post-startup operations - IT Project/Program Management - IT Outsourcing Advisory and Strategy - Support to Procurement to optimize Outsourcing contracts Digital Transformation - IoT - Industrial 3D Printing - Big Data Strategy
