Mas Callnet is a leading Business Process Management Company (BPO/KPO) of customer management solutions dedicated to delivering performance while actively supporting and advocating our client’s brand. Mas Callnet helps our Partners acquire, support, retain, and grow their markets & customers by providing complete life-cycle customer support services. From sales to customer care, technical support and back-office services, Mas Callnet provides customer-centric solutions to a client base that includes a number of companies (Fortune 500, SMBs, MSMEs) operating within different industry verticals including: Telecom, Banking, Financial Services, Insurance, FMCG, Education, Real estate, E-commerce, Logistics We don’t consider ourselves simply an outsourcing provider. We are a trusted partner who acts as an extension of our clients' operations. Mas Callnet provides our clients with high-quality service, while lowering operating costs in an innovative atmosphere that focuses on an exemplary customer experience, combined with continuous improvements in key business impacts. Being a mid-sized company enables us to offer clients the best of both worlds—the resources to provide a scalable environment, combined with an infrastructure that allows us to remain nimble and customer-focused.
