Tyler Dixon
I help contact centers improve customer and agent experience, all while reducing AHT; by providing the easiest knowledge management system to use, the easiest system to manage, and the easiest people to work with.
livepro a premier knowledge management (KM) system that focuses on providing accurate answers to both employees and customers. Trusted globally for over two decades, livepro streamlines intricate processes, communicates critical updates in highly regulated industries, enhances productivity by reducing training times, and providing valuable management insights. With its AI-assisted search, livepro seamlessly delivers governed knowledge across web, chatbots, CRMs, and self-service portals, offering a comprehensive omnichannel experience from a single source of truth. At livepro, we pride ourselves on having the system that is the easiest-to-use, easiest-to-manage and a team that is the easiest to work with – always.
