Overview

Line One. It's for you. The promise is simple and straightforward. Your customers are important, and the experience that they have when interacting with you is critical. At Line One, our expertise is for you. We have been providing Contact Centre, Helpdesk, Answering Service, and Advisory Services consulting solutions to our clients since 1998. We were founded in 1998 as Support Excellence Inc., providing ITIL Service Desk consulting services to the small to medium sized business market. Since then, we've grown in size and scope to provide a full range of Contact Centre solutions to organizations of all size. We now work with all kinds of organizations: small businesses who need an emergency after hours contact number, through to large enterprises who demand high touch, high volume, multi-channel Contact Centre solutions.