KM2 Solutions
Outsourcing and Offshoring ConsultingView the employees at
KM2 Solutions-
jean montero Program Manager en KM2 Solutions
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Bogota, D.C., Capital District, Colombia
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Rising Star
sherece Bailey Sales Agent at KM2 Solutions-
Barbados
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Rising Star
Shanice Goddard Collections Representative at KM2 Solutions-
Bridgetown, Saint Michael, Barbados
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Rising Star
Overview
Award-winning outsourcing partner with two decades of experience operating an exclusively nearshore strategy that delivers better performance, close to home, and at a lower cost. KM² Solutions operates contact centers throughout the Caribbean and Latin America, providing outsourced inbound and outbound customer service contact services for voice, chat, email, and mobile. KM² Solutions provides these services to clients in financial services, multi-unit healthcare, insurance services, travel & hospitality, eCommerce, technology & telecommunications, home services, and other sectors. The company provides clients with a host of solutions, including customer support and care, telesales & retention, claims management & processing, appointment setting & schedule management, loan origination & verifications, back-office processing, and technical support. KM² Solutions maintains PCI DSS compliance, completes a SOC 2 audit annually, and has a Compliance Management System that meets the FDIC standards.
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