Digital Transformation Digital transformation is and will continue to be one of the most significant contemporary drivers of business change in modern society. Absolutely every kind of firm, institution, Government agency and non-profit organisation in the coming decade will have to figure out how to facilitate their customers (and to a great extent too their employees and shareholders) on-line. Even prior to the consideration of relevant IT/Business tools, it must be noted that business model changes lie at the heart of these digital transformation efforts. As such there are implications across the enterprise and by extension the industry. Operations, marketing, Human Resources (HR), Information Technology (IT), finance, and other functions are all impacted as companies / institutions seek strategies and transition frameworks that are specifically relevant to the changing realities in their own firms, value chains and industries. Going deeper and beyond the basic Technology-People-Process model, our consultants have produced the INFOCOMM Technologies (ICT) Ltd. Digital-Readiness Framework. looks at factors such as Business Environment, Governance, Human Resource Capability, Psychographics and ICT Infrastructure. INFOCOMM has delivered specific consulting to governments and private sector organsations in the ACP Region, and has delivered interventions on behalf of international development organs such as the IADB, UNDP, CARICIOM, EU, OECS CTA, UNECLAC, and the World Bank.
