Founded in 2011 by James Barnes, Jr., Immaculate Cleaning Co (ICC) offers premier janitorial services in the Greater Cleveland area. Our mission is to deliver a consistent cleaning program customized to our clients’ needs. We pride ourselves on the highest quality of work and the highest level of personal integrity. We understand that when we do our job well, our clients can operate at their highest potential. Our top-notch management, dedicated staff, and open lines of communication allow us to incorporate the most effective measures, maintain the highest standards and keep accounts running smoothly. ICC sets high expectations for our cleaning crews while creating a supportive employment environment for our staff. Our on-site managers continually impart company values to our crews, assuring each site is maintained to Immaculate standards. Our systems are designed for consistent high-quality cleaning service, delivered from the top down. Thorough and ongoing training programs are mandatory for all team members. Our culture of accountability encourages staff and management to ensure our team’s performance is up to par. We believe in listening to feedback from everyone on our team. Our “boots on the ground” crews are the first to encounter new issues and cleaning concerns, while also being the first to identify innovation in our process. Our management team takes pride in having employees that bring new ideas and suggestions to make ICC a better company overall. Above all else, we pay close attention to clients needs. We understand the importance of balancing our proprietary system with specialized service for each individual client. We have formalized the flow of communication by asking clients to complete periodic evaluations. We want to know how we’re doing and where we can potentially improve.
