Overview

Ever wanted to know what keeps your customer up at night? As a business designer, I uncover their pain points and what your company's humans can do about it. That's because customer experience (CX) and employee experience (EX) go hand-in-hand, like peanut butter and chocolate. We'll create a step-by-step plan to conceptualize a refined product offering, service enhancement, or completely new business model designed for long-term growth. Adaptable business models start by understanding your value proposition, its purpose, and clearly communicating it to world. My aim is to make your company the hero in the customer journey.