Hub 360 was established to assist start-ups and small-to-medium companies with their customer acquisition efforts. First and foremost, we offer complementary consulting to ensure our strategic recommendations are aligned to your customer profile, distribution strategy and allowable acquisition ratio. We support business’ existing acquisition programs and help expand their customer base by providing incremental qualified prospects, by leveraging our global partner network for everything from digital solutions to direct response TV to call centre referrals. Check out www.hub360.com.au to see the full suite of solutions available. Our commercial model is 'pay-for-performance', putting us on the hook to ensure we work in your best interests to make the program successful. Lead generation is the start of customer engagement. We have recently expanded our business to encompass end-to-end customer lifecycle management, including the design, build and operations of the following functions: Customer sales – new business (inbound and outbound), cross-sell, up-sell; Customer support – customer service, retention, end-of-life upgrades, in-life upgrades, win-back, back-office (e.g. claims, underwriting); Support services – customer insight & analysis, quality and compliance (call monitoring), workforce management planning, business intelligence. Email us at dave@hub360.com.au or grant@hub360.com.au to see how we may be able to assist your business.
