Overview

Fourth Line empowers licensees & advisers to build trust and deeper relationships with clients through quality advice. For too long, compliance has been a “one size fits all” backward looking “cop on the beat”. Not engaging with advisers, but rather interrogating past mistakes. Fourth Line sees compliance as an advice enabler. Compliance is a tool for licensees and advisers to collaborate and cooperate, with the express purpose of helping improve the quality of advice to ordinary Australians. The Fourth Line Quality Advice and Risk Management (QARM) system helps Licensees and Advisers identify advice related issues before they become unavoidable problems. By interrogating the advice at the point of creation (before the SOA is presented), issues can be fixed, problems avoided, and breaches averted. This builds trust with clients, enhances the reputation of the advice firm, and avoids costly client remediation programs. Licensees also use Fourth Line for critical “due diligence” programs, reviewing SOAs at scale to ensure any advisers joining the licensee network are of the highest quality, proven by the track record of their advice. Fourth Line complements existing compliance frameworks. It does not replace them. Fourth Line uses algorithmic approaches to simplify the complexity in advice reviews, supported by expert human oversight. This empowers compliance teams to coach and develop strong advice behaviours through data-driven insights at the adviser level, the licensee level, and enables industry benchmark comparisons. Now is the time to reimagine compliance. As the industry moves to a profession, so too compliance must become agile, proactive, and forward looking – mitigating financial risks associated with breach reporting and general licensee obligations for the benefit of all – the licensee, the adviser, and the client.