Overview

Format14CRM is a Specialist CRM and Customer Experience (CX) Technology Consultancy with an experienced team of Business and IT Consultants. Our focus is to enable clients to achieve their goals through a relationship based on openness, trust and accountability. We adopt an approach that centres on understanding your organisation through several different viewpoints designed to provoke creative and pragmatic solutions. We use the Agile development methodology to place our customers’ desired business outcomes at the heart of the development and deployment lifecycle. The software products we work with have been selected for their ability to deliver resilient, highly scalable and extensible open architectures with easy to use applications and the flexibility to adapt to change.