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First Assist

Consumer Services

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First Assist

Overview

We aim in being your trusted partner in customer expectations and provide seamless assistance services with a quick turnaround time. Our experts from medical, travel, security and motor Industry help us manage complex and critical solutions locally and worldwide. We have the best in the industry response time, quality driven services, tailor made needs and accredited network providers. Our commitment, response time and personalized services makes us one of the fast emerging formidable player in this industry. Our dedicated team has the extensive Global and local knowledge and experience which ensures that our insured receives the best possible care and well managed coordination and treatment. Why Us: 24 X 7 Emergency support by a team of dedicated multilingual coordinators. High level of efficiency Competitive pricing Tailor made assistance services to cater to retail and global markets Accredited network providers operating 24 X 7 Seamless services from the first call to the resolution of the issue. Our services - Medical • Panel of House call doctors PAN India • In patient admission, guarantee of payment and medical monitoring till discharge • Network of hospitals, Center of excellence PAN India and Globally • RMR- Repatriation of mortal remains • Doctor escorts / Nurse escorts with multiple entry visas • SMO - Second medical opinion from leading hospital chains • Cost containment services • Fraudulent bill investigation • AA transfer / Stretcher transfers PAN India • Hospital referral • Translation of medical documents • ACLS / BLS ambulance service providers PAN India • Essential medication dispatch at home Our Services -Travel • Cash Advance PAN India and Globally in case of emergency • Car transfers • Hotel arrangements • Claims management • Assistance in loss of passport • Assistance in loss of luggage • Foreign exchange information • Emergency cash advance globally in case of travel emergency First Assist team is here to serve your insured 24 X 7.