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Diabolocom

Software Development

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Diabolocom

Overview

Founded in 2005, Diabolocom is the leading European provider of SaaS contact center solutions. In the last 4 years, Diabolocom has experienced double-digit growth each year. Diabolocom helps to streamline millions of customer journeys for companies of all sizes, in more than 60 countries. Our solution is recognized on the market for its ability to integrate seamlessly with IT systems, including major CRM software, thanks to its open architecture and web services. Diabolocom accompanies both Customer Service and Sales teams, providing a strategic tool for them to manage interactions with their customers and prospects across all channels (voice, email, SMS, ...), and to increase their own KPIs (NPS, leads conversion, revenue…). Customer success stories: Carrefour, Essilor, Leboncoin, ManoMano, Meilleurtaux, SeLoger, Brink's, Mitsubishi Electric, Bouygues Immobilier, MeilleursAgents, La Poste...