Founded in 2003, Cytco is a leading company at the forefront of the SME communication market in the Middle East and North Africa. Cytco develops and delivers innovative communications products and applications for businesses. Cytco offers one of the complete portfolios of unified communications solutions based on Open source applications, Software and Hardware Development and specialized Distribution of VoIP products. Cytco is proud to have over 1000 customers with multiple thousand users. These range from feature-rich call managers for small and medium businesses, and highly scalable ones for large enterprises, integrated mobility, call center solutions to a wide selection of terminals. Cytco has following divisions: 1. Unified Communication. 2. Call Center and System Integration (SI) Division. 3. Training and Development. 4. VoIP product distribution Capability Summary Cytco is capable of Offering: - Elastix based Unified communication. - Customized feature development. - Monitoring and Management system for UC. - Integration with Enterprise application - Training and certification on Elastix - Hardware products such as IPPhones, Gateways, Telephony Cards - Advanced telephony and call centers, intelligent IVRs - Customer relationship software based on VtigerCRM (www.vtiger.com) - High performance Fax server with higly advanced features. - Integrated GIS server in Unified Communication Solutions. - CRM (Customer Relationship Managment) Systems
