CorpoCall is a Multilingual Contact Center, founded and managed by professionals with vast experience in the fields of customer service, telecommunications and information technologies. We specialize in providing HIPAA compliant call center outsourcing services such as customer service and IVR applications for TPA’s, Insurance companies and the health care industry. We also provide non HIPAA compliant services to middle-sized and small companies that operate in the most diverse sectors such as telecommunications, Internet companies, real estate, marketing, human resources, financial and others. Some of the services are: Inbound (customer service, order taking, etc.), Outbound (telemarketing, lead generation, appointment set up, collection, etc.), IVR applications, Live Web Chat, Data Entry (database update, market research, payroll, etc. ) and Interactive Web Support. We have a rigorous recruitment process and our ongoing quality assurance programs guarantee that only the very best representatives will be in contact with your customers. All our staff has a training certificate and participates in ongoing HIPAA training, which will help to enforce that all privacy rules and regulations are followed precisely. We ensure that your members/providers receive the prompt, polite and professional attention they deserve.
