About Us We are a Lagos-based mystery shop and data analysis company dedicated to improving customer experience for businesses in Nigeria. Our team of experts provides valuable insights to organizations in various sectors, including banking, telecommunications, hospitality, and public services. We help you understand your customers and enhance their satisfaction. Services Service Consulting Customer Satisfaction Research/Surveys Mystery Shopping (Audio-Visual Evaluations/Compliance Audits) Contact Center Evaluation Qualitative Research and Analytics Reports Competitor Evaluations and Research Service Staff Recruitment Service Staff Training and Certification (based on affiliations with International organisations/bodies) Contact Us info@connectifie.com
