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Collette Health (formerly MedSitter)

Hospitals and Health Care

Overview

About: Collette Health (formerly MedSitter) is the next generation of high-acuity virtual care. More than 150 hospitals and 12 top healthcare systems nationwide trust our AI-enabled continuous virtual observation, clinician observers, and actionable analytics to solve staffing shortages, prevent adverse events, and improve patient and clinician satisfaction. Virtual Care Solutions • AI-enabled, cloud-based, persistent 2-way video and audio • On staff, clinical virtual nurses (RN, LPN, CNA, behavioral) • HCAHPS use cases and patient surveillance data trends, observer metrics, and intervention performance • NLP multi-lingual, text to speech, ASL + 70+language translations • Clinician-led implementation and training Challenges We Solve • Augment clinician staffing shortages • Proactively identify and intervene, preventing adverse events • Improve patient safety outcomes • Positively impact patient experience scores • Offset high-acuity costs Results We Deliver • 100% of customers would buy from us again (KLAS Spotlight Report August 2023) • 99.99+% uptime • 5 HCAHPS scores influenced • 6M+ hours of patient observation • 10:1 staff to virtual observer cost-savings