Centerfirst
Business Consulting and ServicesView the employees at
Centerfirst-
Katie Ward --
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Carmel, Indiana, United States
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Rising Star
Amy Harmon Senior Program Manager at Centerfirst-
Rising Star
Yasamin Dahlstrom, SHRM-CP, MS HRM Owner of FlowCube Resources, LLC. | Human Resources Consultant | Recruiter | Indeed Pro-
Indianapolis, Indiana, United States
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Rising Star
Matthew Guillot Data Specialist at Centerfirst-
Carmel, Indiana
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Rising Star
Erika Swanson Licensed Clinical Social Worker (LCSW) | Senior Clinical Quality Monitoring Specialist | Culture Team Lead at Centerfirst-
Greater Tampa Bay Area
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Rising Star
Overview
We live in a world where every patient’s voice is clearly heard, and every patient’s need is completely addressed. This is our Just Cause. This is our why. This is the ideal future state that we believe in. This is what we work every day to achieve, even though it is difficult to attain. Our Just Cause is what keeps us centered and focused on something bigger than all of us. At Centerfirst, we utilize our patient expertise to create innovative solutions that seamlessly connect healthcare stakeholders with the patients and customers they serve through their interactions, ultimately improving the patient experience. Powered by a cutting-edge, industry-tuned AI platform and guided by human expertise, we provide actionable insights and high-value guidance. With a deep understanding of patient needs, we work hand-in-hand with clients to design personalized programs to ensure maximum contact center performance. What makes us unique? We CREATE customized programs utilizing a leading AI tool, specifically designed for healthcare interactions, and deep human expertise, to deliver actionable insights and high-value guidance. We CONNECT our clients to the voice of their patients. We help our clients IMPROVE their patients’ experience utilizing our proprietary CX Framework to guide and measure their interactions.
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