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Realytics

Market Research

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Realytics

Overview

Realytics is a SaaS solution for the restaurant business that merges consumer intelligence and competitive benchmarking. We offer a unique blend of customer experience, sales, and pricing insights that help address both consumer- and competitor-related questions in unprecedented detail. We help restaurant businesses understand how to: - How satisfied are customers with different aspects of products/services? Identify specific pain points, compare them to benchmarks, and uncover what makes consumers satisfied. - Which topics have the most significant impact on customer satisfaction? Identify drivers of customer satisfaction to fix barriers and enhance the overall consumer experience. - Where should business invest 10% of resources to achieve 90% of the results? Determine topics that should be fixed and sustained to achieve higher customer satisfaction scores and streamline business efforts. Realytics in numbers: - 8M organizations are updated regularly - 200M+ people shared their experience - 245 countries and territories are actively explored