🔹 Continuous Process Improvement - Technical Service Specilist 🔹

• Nov 2022 - Present

My specialization in technical service positions me as an expert in conducting thorough root-cause investigations and supplying strategic consulting to optimize productivity. I am adept at implementing continuous improvement strategies aimed at troubleshooting, technical issues resolving problems and delivering effective solutions to customers through various communication channels, such as phone, email, and virtual platforms.To address intricate technical challenges, I leverage diagnostic tests and employ advanced engineering and development techniques with great proficiency. By conducting meticulous reviews, I have a remarkable ability to identify recurring maintenance concerns and develop targeted strategies to enhance uptime and process efficiency. These efforts consistently yield exceptional results across diverse end-user sites.Furthermore, my support extends beyond troubleshooting. I am experienced in facilitating equipment modifications, providing invaluable maintenance assistance during shutdowns, and collaborating seamlessly with specialists to ensure seamless operational activities. My skill set encompasses equipment assessment, materials verification, troubleshooting complex issues, and the creation of meticulous maintenance procedures that adhere to the highest standards of quality and performance.By combining my expertise in technical operations with a focus on reliability engineering and a dedication to continuous improvement, I am uniquely positioned to make a significant impact in organizations that value innovation and operational excellence. I am excited to bring my extensive knowledge and skills to contribute to the success of your team, working hand in hand with innovative technologies. Show less

🔹Territory Sales Manager🔹IAM

• Apr 2019 - Oct 2022

During my time as a Territory Manager, my focus was driving strategic growth and expansion initiatives to maximize market potential and achieve business objectives. I proactively identified and pursued new business opportunities, nurtured key customer relationships, and implemented effective sales strategies to drive success.Collaborating closely with cross-functional teams, I analyzed market trends, identified customer needs, and developed customized solutions to meet their specific requirements. By leveraging my strong business acumen and deep market insights, I successfully executed business development plans that resulted in significant market share growth and increased revenue.As the manager of a designated territory, I assumed responsibility for all aspects of sales, production forecasting, planning and account management. This encompassed developing and executing comprehensive territory plans, conducting thorough market research, managing customer relationships, and ensuring utmost customer satisfaction. I effectively communicated the value propositions of our bearing products and worked closely with internal teams to provide exceptional customer service and support.Through my strategic leadership and collaborative approach, I fostered strong partnerships with key stakeholders, enabling the expansion of our company's footprint in the market. I consistently surpassed sales targets, making a substantial impact on overall success and profitability.In conclusion, as a Territory Manager, I successfully led business development efforts, cultivated valuable customer relationships, and drove revenue growth. Through strategic planning, in-depth market analysis, and effective sales strategies, I significantly contributed to the company's success and growth in the competitive bearing industry. Show less

🔹Territory Sales Manager🔹IAM/ OEM/ Automotive

• Apr 2018 - Mar 2020

🔹Senior Business Development Manager🔹IAM

• Apr 2016 - Mar 2018

🔹Strategic Business Development Manager🔹IAM Specialty Oil & Gas

• Aug 2015 - Mar 2016

🔹Executive Managing Director🔹Founder

• Dec 2014 - Dec 2015

As the Director and Founder, my areas of expertise encompass business process management, strategy consulting, and the elimination of redundancies to drive operational excellence. One of my pioneering achievements includes developing and implementing best-fit manufacturing solutions tailored to enhance quality, growth, profits, and on-time deliveries for end-user markets across the Americas, Middle East, and EU. Through a meticulous approach to identifying market needs and aligning them with efficient manufacturing processes, I have successfully positioned the organization as a trusted provider of high-value solutions in these regions. By focusing on streamlining processes, optimizing resource allocation, and implementing effective quality control measures, I have fostered a culture of continuous improvement within the organization. This has led to improved operational efficiencies, enhanced customer satisfaction, and a sustainable competitive advantage in the global marketplace. With a keen eye for identifying and eliminating redundancies, I have successfully optimized operations, resulting in cost savings and increased profitability. By leveraging my expertise in business process management and strategy consulting, I have been able to drive organizational growth and position the company as a leader in delivering superior value to end-user markets. Show less

🔹International Key Account Management

• Apr 2014 - May 2015

During my previous role as an International Key Account Manager, I fulfilled a diverse range of responsibilities across business development, operations, budget management, and vendor management. Actively contributing to the formulation and execution of business strategies, I played a crucial role in obtaining certifications, licenses, and coordinating end-user inspections through governing bodies. A focal point of my efforts was maintaining optimal performance and compliance by closely monitoring performance metrics and initiating process improvement initiatives. Through the implementation of robust systems and procedures, I consistently ensured that our facilities exceeded government safety regulations and upheld the latest industry standards. Furthermore, I made significant contributions to sales strategy and operations, leading to remarkable revenue growth. Despite navigating a challenging market downturn, my targeted sales efforts and strategic planning propelled us to surpass $10 million in sales during the first year. Additionally, I leveraged SEO techniques to optimize our online presence, expanding market exposure and facilitating further growth. A notable accomplishment during my tenure was spearheading the certification process for API-Q1 and ISO 9001 shop certifications. These prestigious certifications not only validated our unwavering commitment to quality but also fortified our competitive advantage within the industry. As an International Key Account Manager, I remained unwavering in my dedication to driving business development, managing operations, optimizing sales strategies, and achieving exceptional revenue growth. By prioritizing performance metrics, continuous process improvement, and regulatory compliance, I consistently aimed to surpass industry standards and establish our organization as a global leader. Show less

🔹Product Specialist🔹Key Accounts

• Oct 2012 - Mar 2014

As a Key Account Manager, my role was to foster strong relationships with key clients and provide exceptional service to meet their unique needs. I worked closely with clients to understand their business objectives and develop tailored solutions that added value to their operations. With market responsibility amounting to over $30 million, I played a crucial role in driving profitability and delivering exceptional results for our key accounts and managing a portfolio of key accounts, overseeing all aspects of the customer relationship. This included identifying growth opportunities, developing account strategies, and ensuring customer satisfaction. I acted as the main point of contact for clients, addressing their concerns and providing proactive support to meet their expectations. Through effective communication and collaboration with internal teams, I ensured the seamless delivery of products and services to key accounts. I regularly conducted business reviews to evaluate performance, identify areas for improvement, and explore new opportunities for mutual growth. As a Key Account Manager, I consistently exceeded sales targets and played a crucial role in driving revenue growth for the organization. I utilized my strong negotiation and relationship-building skills to secure long-term partnerships and expand the company's market share. In summary, as a Key Account Manager, I successfully managed key client relationships, developing tailored solutions, and achieved sales targets. My focus on customer satisfaction and strategic account management contributed to the overall success and growth of the business. Show less

🔹Strategy Consultant🔹Managing Director Business Development

• Jan 2007 - Oct 2012

As the Managing Director of Business Development, I played a pivotal role in negotiating and overseeing government contracts, offtake agreements, and funding agreements for various projects. I meticulously planned, structured, implemented, and optimized business development strategies, aligning them with targets, product specifications, and budgetary considerations. One of my key contributions was the development of new income streams, which involved identifying lucrative opportunities and implementing strategic initiatives to drive the growth and sustainability of both the projects and the corporations under contract. Through effective decision-making and a deep understanding of the market, I successfully executed crucial changes, positioning the projects and corporations for long-term success. Additionally, I was responsible for simplifying complex financial analyses and projections, allowing for informed decision-making and the identification of viable growth opportunities. By leveraging my financial expertise, I provided valuable insights that supported effective business planning and resource allocation. In summary, as the Managing Director of Business Development, I leveraged my negotiation skills to secure government contracts, offtake agreements, and funding arrangements. I developed and executed strategies to drive growth, simplified financial analyses, and played a pivotal role in ensuring the survival and success of the projects and corporations under contract. Show less

🔹Managing Director🔹Founder

• Feb 2006 - Dec 2008

As the Managing Director and Founder of the company, I spearheaded its growth and success by implementing strategic initiatives and driving revenue generation. Within the first two years of operation, I successfully generated over $3 million in revenues through effective business development strategies, and market penetration, following the growth of the fleet to over 30 working units. One of my key responsibilities was overseeing the design, manufacturing, and improvement of the equipment, prioritizing quality and innovation. I ensured that our products met the highest industry standards and exceeded customer expectations. In addition to product development, I also played a pivotal role in managing and training a team of 50 individuals, including both employees and contractors. Through effective leadership and mentorship, I fostered a culture of excellence and ensured that all team members were equipped with the necessary skills and knowledge to perform their roles efficiently. Furthermore, as the company's representative, I successfully negotiated C-suite service supply contracts with top-tier oil and gas industry leaders. These contracts not only provide a consistent revenue stream but also solidified our position as a trusted partner in the industry. Overall, as the Managing Director and Founder, I successfully drove revenue growth, oversaw product development, managed a diverse workforce, and established valuable partnerships within the oil and gas industry. My entrepreneurial mindset and strategic decision-making contributed to the company's success and positioned it as a leader in the market. Show less

🔹Project Manager🔹Production Upgrades

• Apr 2002 - Apr 2006

As a Project Manager, I led the creation, design, and testing of cutting-edge optimization technologies for Arrow engines, utilizing satellite, SCADA, and pump-off controllers to ensure uninterrupted production. I successfully managed remote projects throughout the year, overseeing upgrades, installations, and servicing of oil and gas well optimization technologies for major clients. In this role, I collaborated closely with cross-functional teams to develop and implement innovative technologies that enhanced production efficiency. Through meticulous planning and coordination, I ensured the successful execution of projects, meeting client requirements and industry standards. Additionally, I oversaw the testing phase to validate the performance and reliability of the optimization technologies. By analyzing data and conducting thorough assessments, I ensured the seamless integration of these technologies into existing systems, leading to improved productivity and cost-effectiveness. Throughout the projects, I maintained a strong focus on customer satisfaction, addressing any concerns or challenges promptly and effectively. By fostering positive relationships with clients and stakeholders, I consistently delivered successful outcomes and exceeded expectations. Overall, as a Project Manager, my role involved spearheading the development, testing, and implementation of optimization technologies for Arrow engines. I successfully managed remote projects for major clients, ensuring continuous production and driving operational efficiency. Show less

🔹Operations Manager🔹Project A21 Diavik Mine

• Apr 2001 - Oct 2001

As the Operations Manager, I assumed responsibility for the efficient operation of the bentonite plant during project A21. Working within a matrix management environment, I provided leadership and guidance to division-level managers across various functions, including operations, human resources, and safety. One of my primary objectives was to drive process improvements that would optimize procedures and elevate efficiency levels. To achieve this, I spearheaded strategic initiatives focused on ensuring compliance with NT provincial regulations, with a particular emphasis on implementing a zero spills environmental policy. Through meticulous analysis and the introduction of innovative solutions, I successfully enhanced operational efficiency while prioritizing the reduction of our environmental footprint. By fostering a culture of continuous improvement and cultivating strong collaboration among cross-functional teams, I created an environment conducive to streamlined processes, heightened productivity, and improved workplace safety. Rigorously upholding regulatory guidelines, I proactively tackled compliance issues as they emerged. To summarize, as the Operations Manager, I held the crucial responsibility of overseeing the bentonite plant's operations, collaborating with division-level managers, and implementing process improvements. My efforts were aimed at enhancing efficiency and upholding a zero spills environmental policy in alignment with NT provincial regulations. Show less

🔹Logistics Operations Specialist

• Oct 1994 - Jun 1998

In my role as a Logistics Operations Specialist, I held a key position in overseeing and managing all facets of logistics operations to facilitate a streamlined and efficient supply chain. My responsibilities included coordinating transportation, managing inventory, overseeing warehousing operations, and facilitating distribution activities. A significant aspect of my role involved closely monitoring shipment schedules and tracking goods throughout their transit. I proactively identified and resolved any logistical issues that arose, ensuring minimal disruption to the supply chain and maintaining timely deliveries. Leveraging my expertise in logistics planning and optimization, I implemented strategies to enhance operational efficiency, reduce costs, and improve overall logistics performance. By optimizing routes, improving inventory management processes, and implementing effective distribution strategies, I played a vital role in achieving a seamless flow of goods and materials. Moreover, I prioritized maintaining high levels of customer satisfaction by ensuring accurate and on-time deliveries. Through effective communication and collaboration with internal teams, suppliers, and transportation providers, I proactively addressed any concerns or challenges, resulting in reliable and consistent service to our customers. Overall, my experience as a Logistics Operations Specialist allowed me to contribute to the successful management of logistics operations, ensuring smooth supply chain operations, minimizing costs, and consistently meeting customer expectations. Show less