何志鹏 Alex He

Senior Account Manager at CFG Global
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Contact Information
us****@****om
(386) 825-5501
Location
NZ
Languages
  • English Full professional proficiency
  • Chinese (Simplified) Native or bilingual proficiency
  • French Limited working proficiency

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Credentials

  • the Official Certification of Microsoft Office Excel (Expert Level)
    Microsoft
    Nov, 2011
    - Nov, 2024

Experience

    • New Zealand
    • Financial Services
    • 1 - 100 Employee
    • Senior Account Manager
      • Apr 2021 - Present

      • Boosted revenue through meeting the needs of both existing and prospective customers in target industry sectors. Also, executed the business meets its short- and long-term business objectives.• Headed Acc team daily operation, arrange and organize meetings with professionals from various industries, established several new channels.• Generated, implemented, and monitored price strategy and deal with stakeholders.• Introduced policy and regulation in the industry, draft, manage and file department policy.• Processed and monitored customer onboarding due diligence and keep updating with compliance officer regularly.• Assessed the benefits and monitored the costs and effectiveness of the daily operation.• Reported results of operation and recommend solutions, channels, and services to the director. Show less

    • Business Partner & Compliance Officer
      • Feb 2019 - Apr 2021

      • Redesigned and implement effective compliance frameworks. Established appropriate internal controls and ensure they are followed correctly.• Proactively audited processes, practices, and documents to identify weaknesses and collaborated with external auditors when needed.• Arranged training to staff on regulations and industry practices and addressed concerns/questions on legal compliance.• Chaired and ensured the company AML/CFT practices were appropriately followed by the business and employees.• In charge of preparing and submitting Suspicious Transaction Reports (STR) or Prescribed Transaction Reports (PTR) as required.• Executed ongoing KYC checks on our existing and future client base. Show less

    • Business Development Manager
      • Feb 2017 - Feb 2019

      • Organized and attended meetings with banks, agencies, and industry representatives to amplify business growth. • Managed business development projects, researched policy, and regulation in relative industries, drafted, managed and file complied to established new growth pole.• Determined, implemented, and monitored business research and development strategies, policies, and plans. Identified and implemented priorities and targets.• Provided advice on research and development options of solutions to management. Show less

    • Customer Service Representative
      • May 2016 - Feb 2017

      • Managed inbound inquiries via phone, email, and live chat by offering professional financial services.• Provided clients consulting services including Cross-Border B2B with a professional understanding of financial products, systems, and compliance.• Processed due diligence and foreign exchange transactions for clients.• Took periodic Anti-Money Laundering training.

    • Auditor
      • Jun 2013 - Feb 2014

      process basic audit work for clients; participate in diverse professional training including audit skills, IT skills, communication skills training etc; formulate procedures manuals to standardize the audit processes; organize daily audit confirmation procedures including confirmation delivery and tracing; provide both GAAP and IFRS financial statement checking services. process basic audit work for clients; participate in diverse professional training including audit skills, IT skills, communication skills training etc; formulate procedures manuals to standardize the audit processes; organize daily audit confirmation procedures including confirmation delivery and tracing; provide both GAAP and IFRS financial statement checking services.

    • Sales Representative
      • Jun 2011 - Sep 2011

      In charge of customer service and management of bills In charge of customer service and management of bills

Education

  • The University of Waikato
    Master of Management Study, Agribusiness
    2014 - 2016
  • The University of Waikato
    Graduate Certificate, Agribusiness
    2014 - 2014
  • Hong Kong Baptist University
    Bachelor of Business Administration (BBA), Accounting
    2009 - 2013

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