VIP Client Sales Coordinator

• Jan 2023 - Present

Assistant Sales Manager

• Feb 2022 - Present

• Continually meeting or exceeding sales quotas. •Coaching, training, supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets. • Monitoring the performance of the sales team • Daily reporting and meeting with the GM… • Continually meeting or exceeding sales quotas. •Coaching, training, supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets. • Monitoring the performance of the sales team • Daily reporting and meeting with the GM…

District Sales and Marketing Manager

• May 2018 - Dec 2020

Implementation, monitoring, and assigning of teams route plan via Back-end : ( First team: merchandising SFF / Second team: Customer Fulfillment ( consumer engagement ) CFF / Third team: direct distribution via SNTA & STAEM ). Recruiting , hiring of employees and ensuring the weekly + annual evaluation as well as the validation or dismissal of the latter, Respect of deadlines. Supervising database update and filling in order to ensure optimal development of daily… Show more Implementation, monitoring, and assigning of teams route plan via Back-end : ( First team: merchandising SFF / Second team: Customer Fulfillment ( consumer engagement ) CFF / Third team: direct distribution via SNTA & STAEM ). Recruiting , hiring of employees and ensuring the weekly + annual evaluation as well as the validation or dismissal of the latter, Respect of deadlines. Supervising database update and filling in order to ensure optimal development of daily activities and check field route plan compliance. POS segmentation according to PMI planning standards followed by trade & planning consumer engagement activities in my district. OJT: coaching and training of the field force. Analysis and monitoring team's performances ( coverage + CE activities + route plan compliance ). Ensuring an optimal information flow: Feedback , consolidation of progress and reconciliation reports. Validation and monitoring of TPOSM / PPOSM placements in my District. Dispatch and followup of premiums in my district and collect landfills. Ensuring proper execution in the field and enhancing the commitment and motivation of its teams. Presentation of results and debrief with Regional Manager , Area managers, DS on a weekly basis.

Territory Sales & Marketing Executive

• Aug 2016 - May 2018

● Cover 100 % of the POS in compliance with its daily route plan ( pos number + visits frequency ). ● The follow up of all trade engagement activities of its territory according to the assigned objectives. ● TPOSM placement & follow up according to (Timeline, pos number, placement quality ). ● Implementation and monitoring of planogram according to PMI standards. ● Planning and monitoring operations using i-report… Show more ● Cover 100 % of the POS in compliance with its daily route plan ( pos number + visits frequency ). ● The follow up of all trade engagement activities of its territory according to the assigned objectives. ● TPOSM placement & follow up according to (Timeline, pos number, placement quality ). ● Implementation and monitoring of planogram according to PMI standards. ● Planning and monitoring operations using i-report tool and ensuring smooth reporting with competition feedbacks whenever required. · Take corrective actions if necessary, depending on the type of program.

Sales supervisor

• Mar 2013 - Aug 2016

· The daily tasks of the sales supervisor : · Salesforce Coaching. · Guarantee stock availability. · Control distribution. · Ensure stock loading and unloading effectiveness. · Record, and forward reports of : ( out of stock or damages and distributor orders ) to the regional office. · Organized tour plans and customer visits to analyze their needs… Show more · The daily tasks of the sales supervisor : · Salesforce Coaching. · Guarantee stock availability. · Control distribution. · Ensure stock loading and unloading effectiveness. · Record, and forward reports of : ( out of stock or damages and distributor orders ) to the regional office. · Organized tour plans and customer visits to analyze their needs. · Prepare daily sales reporting. · Send daily reports to the sales department regarding the development of sales turnovers. Show less · The daily tasks of the sales supervisor : · Salesforce Coaching. · Guarantee stock availability. · Control distribution. · Ensure stock loading and unloading effectiveness. · Record, and forward reports of : ( out of stock or damages and distributor orders ) to the regional office. · Organized tour plans and customer visits to analyze their needs… Show more · The daily tasks of the sales supervisor : · Salesforce Coaching. · Guarantee stock availability. · Control distribution. · Ensure stock loading and unloading effectiveness. · Record, and forward reports of : ( out of stock or damages and distributor orders ) to the regional office. · Organized tour plans and customer visits to analyze their needs. · Prepare daily sales reporting. · Send daily reports to the sales department regarding the development of sales turnovers. Show less

Customer Service Administrator

• Jan 2010 - Oct 2012

· Hosting customers and responding to their requests, as quickly as possible, with courtesy. · Managing phone calls ( incoming and outgoing) and organizing meetings for the manager and the clients. · Receiving, writing, and transmitting letters and e‑mails. · Taking notes and drafting daily reports (type of vehicles, anomalies, customer files, etc ). · Sorting and organizing the classification of… Show more · Hosting customers and responding to their requests, as quickly as possible, with courtesy. · Managing phone calls ( incoming and outgoing) and organizing meetings for the manager and the clients. · Receiving, writing, and transmitting letters and e‑mails. · Taking notes and drafting daily reports (type of vehicles, anomalies, customer files, etc ). · Sorting and organizing the classification of documents and files. Show less · Hosting customers and responding to their requests, as quickly as possible, with courtesy. · Managing phone calls ( incoming and outgoing) and organizing meetings for the manager and the clients. · Receiving, writing, and transmitting letters and e‑mails. · Taking notes and drafting daily reports (type of vehicles, anomalies, customer files, etc ). · Sorting and organizing the classification of… Show more · Hosting customers and responding to their requests, as quickly as possible, with courtesy. · Managing phone calls ( incoming and outgoing) and organizing meetings for the manager and the clients. · Receiving, writing, and transmitting letters and e‑mails. · Taking notes and drafting daily reports (type of vehicles, anomalies, customer files, etc ). · Sorting and organizing the classification of documents and files. Show less