Experience

iThinkers

• Software Development
• 1 - 100 Employee

• Head Of Sales Operations

  • Mar 2021 - Present

  - management of the sales department (5 people); - writing scripts, text for correspondence, scenarios for Zoom meetings, etc. - development of a partner network in the company; - participant analysis; - drawing up sales regulations from scratch, analysis and description of business processes of the sales department; - setting up amoCRM from scratch to meet the requirements of the sales department; - search, selection and training of personnel; - interaction with the team at all stages of development. - participation in functional testing of products Show less



EFSOL

• Russian Federation
• IT Services and IT Consulting
• 1 - 100 Employee

• Head Of Sales Operations

  • Dec 2017 - Dec 2020

  - Management of the sales department up to 10 people (planning, organization, management, control of work) - Fulfillment of sales plans. - Strategic planning for the development of the sales department. - Participation in the development of the employee motivation system. - Resolution of conflict situations with clients. - Analysis of competitors and changes in the market situation. - Analysis and reporting on the results of the sales department. - Writing instructions, articles, scripts. - Conducting commercial negotiations with key clients. - Coordination with other departments of the company. - Participation in the development and implementation of projects, writing technical specifications, interaction with the development team. - Formation of technology for selling new products from scratch, product entry to the market. Personal selling. - Search, selection and training of staff. Show less

• Sales Manager Products

  • Oct 2015 - Dec 2017

  - Search and attraction of new clients/partners (cold/warm base). - Negotiating with clients, presentation of the company's IT products, bringing to a deal. - Preparation of ready-made proposals. - Work in the 1C system: maintaining inconspicuously and working with documents. - Advising clients on products. - After-sales service, helping customers solve complex problems. - Implementation of the sales plan. - Search and attraction of new clients/partners (cold/warm base). - Negotiating with clients, presentation of the company's IT products, bringing to a deal. - Preparation of ready-made proposals. - Work in the 1C system: maintaining inconspicuously and working with documents. - Advising clients on products. - After-sales service, helping customers solve complex problems. - Implementation of the sales plan.