Experience

Wise Expo
• Poland
• Advertising Services
• 1 - 100 Employee
• CEO + Owner at Wise Expo

  • Jan 2020 - Present


Adsystem

• Poland
• Advertising Services
• 1 - 100 Employee

• General Export Manager

  • May 2014 - Dec 2019

  Since joining Adsystem in 2014 I have been able to further develop my skills in business development, strategic and operational management, sales, and new businesses development. • I’ve got an experience in building and managing multicultural teams on different markets. Working together with my colleagues and partners in Europe and Australia to develop business strategies, marketing activities and to grow our network. • Responsible for key customers and partners, respond to their requests for portable display products. Implementing marketing & business strategies on different markets based on actual trends. • Attending and representing Adsystem at global large format industry tradeshows and events. I attend a wide variety of large format industry tradeshows and exhibitions including FESPA, EUROSHOP, VISCOM, CPRINT, SIGN & PRINT SCANDINAVIA, SIGN2COM, REMA DAYS, REKLAMA POLYGRAF Show less



Starbucks Central & Eastern Europe

• Spain
• Restaurants
• 1 - 100 Employee

• People Manager

  • Aug 2013 - Jan 2014

  • Modeling customer-comes-first attitude, delivery of legendary customer experience and supervision of store team to ensure highest level of customer service.• Analyzes of store environment and KPIs to identify problems, concerns and opportunities for improvement in order to provide coaching and direction to the shift team to achieve operational goals.• Driving sales by building base of loyal customers and conducting local store marketing action.• Driving the implementation of company programs by delivering action plans and directly motivating and instructing store team to meet operational and organizational objectives.• Monitoring and management of staff levels to ensure employees development and talent acquisition.• Leading Coffee Master Program for South Poland and Tri City. Recruiting and facilitation of staff training based on brand needs.• Support for introduction of Starbucks first Reserve Store in CEE. • Responsible for organization B2B seminars for partners as a; IBM, HP, The British Polish Chamber of Commerce. Show less

• Learning & Development Specialist Starbucks Poland

  • Oct 2012 - Jul 2013

  • Support for implementation of company programs by delivery of training strategy, training tools and conducting training sessions for managers.• Facilitation and delivery of training programs and processes.• Ensuring quality and consistency of training system in the company.• Translation, design and production of training tools.• Cooperation with external partners on delivery of on-line training solutions for 3 countries. (PL, CZ, HU)• Planning and management of department processes to ensure that programs are aligned with company business goals and objectives.• Organization and facilitation of yearly conference for team of 80 Store and District Managers from Poland, Czech and Hungary.• Leading training process and support for introduction of first Starbucks Drive Thru store in EMEA (without UK) Show less

• Assistant Store Manager Starbucks

  • 2009 - Oct 2011

  • Directing employees to various workstations to meet customer needs and ensuring that speed of service, cleanliness standards and operational needs are meet. • Creating positive learning environment by providing clear, specific, timely and respectful coaching and feedback to employees on the shift. • Development of positive relationship with the shift team by understanding and addressing individual motivation, needs and concerns. • Responsible for recruitment and development of staff. Co-operateing with Managers in Wroclaw District in recuitemnt process. Show less


Pret A Manger
• Belgium
• Food & Beverages
• 1 - 100 Employee
• Assistant Store Manager

  • Sep 2007 - Aug 2008