Experience

ORAFOL

• Germany
• Plastics Manufacturing
• 100 - 200 Employee

• Business Development Manager Eastern Europe

  • Apr 2023 - Present



tesa

• Germany
• Chemical Manufacturing
• 700 & Above Employee

• Account Manager Poland, Lithuania, Latvia, Estonia

  • Jan 2021 - Mar 2023

  My duties as Account Manager were the following:- In charge of: Poland, Lithuania, Latvia, Estonia- Cooperation with international team- Sales development of E-commerce and Office Supply- Coordination of marketing campaigns on Allegro- Cooperation with international clients- Local implementation of international agreements- Acquiring new business partners- Negotiation of contracts and terms of business- Preparing and executing marketing actions- Maintaining good business relations with clients- Trainings and presentation of tesa adhesive solutions Show less

• Sales Engineer Industry

  • Jan 2019 - Jan 2021

  My duties as Sales Engineer were the following:- Responsibility for the new project which involves implementing and developing E-commerce for Industry at tesa- Technical advisory for tesa products- Training, presentations and testing of tesa adhesive solutions- Working on projects with local and international customers- Management and development of industrial distribution network- Cooperation with customers in various industries, including, among many, the furniture industry, renewable energy industry, food industry, marine industry and road transportation- Active acquisition of new customers- Negotiation and agreement of terms of sales- Preparation of sales and market analyses- Implementation of sales plans- Implementation of the company’s commercial strategy- Development and coordination of marketing campaigns with customers Show less

• Sales Representative

  • Jan 2018 - Jan 2019

  My duties as Sales Representative were the following:- Acquisition of new customers and development of the existing customer network- Implementation of business strategies- Implementation of sales plans by individual customers- Maintenance of high-quality customer relationships- Taking care of product range displays in accordance with the principles defined- Provision for the highest possible availability of products at the points of sale- Provision of training- Responsibility for the DIY and Craft segments Show less

• Key Account Service

  • Mar 2015 - Jan 2018

  My duties as Key Account Service included providing support to the sales team through:- Correspondence with customers- Preparation of sales reports- Preparation of product offer documentation- Organisation and shipment of samples of products, photos, product data and technical sheets- Entering of prices in the SAP system- Preparation of planograms in the Spaceman system- POS registers- Engagement of service technicians, management of databases and contacts with temporary work agencies- Handling of customer complaints- Responding to queries concerning the application and use of products- Updating of product databases- Archiving of contracts and contacts- Management of ready display database- Active participation in fairs, presentations and training Show less



Empik Group

• Poland
• Retail
• 700 & Above Employee

• Relationship Manager

  • Jul 2011 - Nov 2014

  My duties involved: - Identifying customer needs - Supporting customers in product selection - Active selling - Accepting and dispatching orders - Receiving and handling complaints - Accepting supplies - Preparing returns - Issuing credit notes - Operating a cash register My duties involved: - Identifying customer needs - Supporting customers in product selection - Active selling - Accepting and dispatching orders - Receiving and handling complaints - Accepting supplies - Preparing returns - Issuing credit notes - Operating a cash register