Content Manager

• Jul 2021 - Present

Admistrator

• Aug 2016 - Jun 2020

- Carry out daily administrative activities in the office - Ensure all communications, particularly relating to owners, guests and the Corporate office are handled promptly and professionally - Receive and distribute mail - Ensure outgoing mail is dispatched in a timely manner - Identify and build internal and external relationships - Comply with all key security mandates - Report any maintenance issues or hazards - Maintain own work area in a clean, tidy and good manner - Carry out daily administrative activities in the office - Ensure all communications, particularly relating to owners, guests and the Corporate office are handled promptly and professionally - Receive and distribute mail - Ensure outgoing mail is dispatched in a timely manner - Identify and build internal and external relationships - Comply with all key security mandates - Report any maintenance issues or hazards - Maintain own work area in a clean, tidy and good manner

Operator

• Feb 2016 - May 2016

- Incoming call handling; - Administrative documentation preparation; - Advising clients - Customer data entry and processing; - Incoming call handling; - Administrative documentation preparation; - Advising clients - Customer data entry and processing;

Technical Solution Manager

• Sep 2015 - Feb 2016

Guide other professionals. Adapt communications and approaches to conclude negotiations with various partners, resulting in common agreements.- Analyze situations, anticipate potential problems and future trends, assess opportunities, impacts, and risks. Develop and implement solutions.- Influences people and organizations, including executive management, when issues are complex and require considerable diplomacy.- Responsible for overall functional program success.

Customer Service Representative

• Sep 2013 - Sep 2015

- Handle telephone calls, e-mail and fax- Diagnosing problems and determining the severity, referring problems to support groups- Updating the user on the call status, and confirming with the user that problem is fixed