ÜMİT ÖZALP
IT Project Manager at MediaMarkt Turkey- Claim this Profile
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İngilizce Professional working proficiency
Topline Score
Bio
Credentials
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Cisco Certified Network Associate (CCNA)
Cisco Networking AcademyNov, 2008- Sep, 2024 -
Bilge Adam Information Technologies Academy - Microsoft System Specialist Outstanding Achievement Certificate
BilgeAdam TechnologiesFeb, 2008- Sep, 2024 -
Microsoft Certified Systems Administrators (MCSA)
MicrosoftDec, 2007- Sep, 2024 -
Microsoft Certified Technology Specialist (MCTS)
MicrosoftOct, 2007- Sep, 2024 -
Computer Professional Education Program Course Certificate
Millî Eğitim BakanlığıJun, 2000- Sep, 2024
Experience
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MediaMarkt Turkey
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Retail
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700 & Above Employee
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IT Project Manager
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Mar 2021 - Present
I have been working in MediaMarkt Turkey as "IT Project Manager" since 2018.- Managing key relationships with business units, global solution teams and internal/external IT service companies- Responsible for collecting and analyzing business requirements and provide best solutions/services in order to support and optimize all related processes- Support and improve stores process and local Business processes- Establishing the business cases for demands and incidents- Preparation of customer requirement documents for stores- Managing of Global projects and implementing for company- Preparation of Capex/Opex Budget for stores- Purchasing of IT Assets for stores- Managing of 3rd party vendor relations. Making contract and budget management.- Managing of maintenance and support agreements with vendors for stores.- Managing of oniste support teams for troubleshooting, maintenance and user support of related IT systems.- Coordinating new development projects with business departments- Managing of functional IT and Business solutions projects for stores Show less
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Senior Information Technology Administrator
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Oct 2019 - Mar 2021
I had worked in MediaMarkt Turkey as "IT Senior Administrator".- Managing key relationships with business units, global solution teams and internal/external IT service companies- Responsible for collecting and analyzing business requirements and provide best solutions/services in order to support and optimize all related processes- Support and improve stores process and local Business processes- Establishing the business cases for demands and incidents- Preparation of customer requirement documents for stores- Managing of Global projects and implementing for company- Preparation of Capex/Opex Budget for stores- Purchasing of IT Assets for stores- Managing of 3rd party vendor relations. Making contract and budget management.- Managing maintenance and support agreements with vendors for stores. Show less
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IT Specialist
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Apr 2018 - Oct 2019
I had worked in MediaMarkt Turkey as "IT Specialist".- Managing key relationships with business units, global solution teams and internal/external IT service companies- Responsible for collecting and analyzing business requirements and provide best solutions/services in order to support and optimize all related processes- Support and improve stores process and local Business processes- Establishing the business cases for demands and incidents- Preparation of customer requirement documents for stores Show less
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IT Administrator
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Feb 2013 - Apr 2018
I had worked in Decathlon Turkey as "IT System Administrator". - Managing key relationships with business units, global solution teams and internal/external IT service companies - Responsible for collecting and analyzing business requirements and provide best solutions/services in order to support and optimize all related processes - Managing of warehouse project, IBM OS/400 and optimize all related processes - Support and improve local Business processes and solve all IT-related issues - Project management support for company projects - Manage of RFID Project for company - Establishing the business cases for demands and incidents - Preparation of customer requirement documents for stores - Perform review and system /software application testing throughout the software development life cycle using corporate standards - Preparation of user guide documents - Provide procedure and system trainings to end-users - 2nd level Support for IT/IM processes in the Head Quarter and Stores in order to keep the systems up and running Show less
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IT & Business Solutions Specialist
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May 2009 - Feb 2013
I had worked in TEGV as "IT & Business Solutions Specialist". - Managing of daily operation management activities - Leading maintenance and support agreements with vendors - Preparing yearly Capex budget - Support and improve local Business processes and solve all IT-related issues - Project management support for company projects - Preparation of user guide documents - Provide procedure and system trainings to end-users - 2nd - 3rd level Support for IT/IM processes in the Education Park in order to keep the systems up and running Show less
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Education
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2011 - 2013
Anadolu Üniversitesi
Bachelor of Business Administration - BBA, Business Administration -
2008 - 2011
Anadolu Üniversitesi
Associate's degree of Business Administration, Business Administration
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