Experience

Inviro AS

• Norway
• Business Consulting and Services
• 1 - 100 Employee

• Dagleg leiar

  • Apr 2020 - Present



A/S Vinmonopolet

• Norway
• Retail
• 700 & Above Employee

• Butikksjef

  • Jun 2018 - Apr 2020



Mars

• United States
• Manufacturing
• 700 & Above Employee

• Key Account Manager

  • Jan 2016 - Nov 2017

  Key Account Manager med ansvar for Rema 1000 og Bunnpris.BASIC PURPOSE Maximise customer engagement by winning ‘heart & minds’ of the customerDrive category growth and secure profitable growth for both the customer and Mars.Increase market share across all three categoriesExecute plans in accordance with overall category and brand strategiesCustomer & Channel Leadership • Plan and conduct negotiations with customers in line with Mars defined strategies and plans.- Terms and conditions e.g. credit policies, logistic, distribution, turnover, fair share etc- Setting joint business targets- Negotiate listings- Activity/promotion plans in line with Mars brand, category and channel strategies• Develop and implement customer account plans and shared business plans.• Be the key source of information and knowledge regarding the account• Drive the Customer Engagement agenda with Customer Centricity mind set.Category Expertise & Leadership• Position Mars as knowledge provider and a leading partner on Category Expertise• Implement category leadership projects• Manage share of space and planogramsExcellence in Physical Availability• Drive minimum fair share of shelf and assortment, in close cooperation with the category/space manager• Deliver availability both quantitatively (distribution) and qualitatively (placement, touch points) via close cooperation and communication with field sales• Secure listing of defined promotional displays in order to secure effective promotional coverage for field sales Sales Operating System• Forecast timing and volume per promotional activity to achieve accuracy leading to minimum out of stock and minimize stock level costs• Forecast pipeline volumes for launches/re-launches in line with defined processes• Overall responsible to validate account forecast in close cooperation with demand planners• Responsible for account P&L, understand the drivers and handling the account budget Show less

• Key Account Manager

  • Sep 2014 - Jan 2016

  Key Account Manager med ansvar for KBS og Beyond Grocery.BASIC PURPOSE Maximise customer engagement by winning ‘heart & minds’ of the customerDrive category growth and secure profitable growth for both the customer and Mars.Increase market share across all three categoriesExecute plans in accordance with overall category and brand strategiesCustomer & Channel Leadership • Plan and conduct negotiations with customers in line with Mars defined strategies and plans.- Terms and conditions e.g. credit policies, logistic, distribution, turnover, fair share etc- Setting joint business targets- Negotiate listings- Activity/promotion plans in line with Mars brand, category and channel strategies• Develop and implement customer account plans and shared business plans.• Be the key source of information and knowledge regarding the account• Drive the Customer Engagement agenda with Customer Centricity mind set.Category Expertise & Leadership• Position Mars as knowledge provider and a leading partner on Category Expertise• Implement category leadership projects• Manage share of space and planogramsExcellence in Physical Availability• Drive minimum fair share of shelf and assortment, in close cooperation with the category/space manager• Deliver availability both quantitatively (distribution) and qualitatively (placement, touch points) via close cooperation and communication with field sales• Secure listing of defined promotional displays in order to secure effective promotional coverage for field sales Sales Operating System• Forecast timing and volume per promotional activity to achieve accuracy leading to minimum out of stock and minimize stock level costs• Forecast pipeline volumes for launches/re-launches in line with defined processes• Overall responsible to validate account forecast in close cooperation with demand planners• Responsible for account P&L, understand the drivers and handling the account budget Show less

• Sales Operation Manager

  • Apr 2012 - Sep 2014

  BASIC PURPOSE The purpose of the job is to support the Sales Department in general, and the Field team in particular with relevant and usable data flow. Responsible for order processing and information flow from the Field Sales Force for the office and to our customers.Ensure that all databases are updated with the correct master data. Maintenance of Sales Management System and further development of this. Support the Field Sales Force and Sales Management with reports and information that secure further development of the business results.ESSENTIAL DUTIES AND RESPONSIBILITIES• Responsible for maintenance and development of our Sales Management Systems• Managing databases to our Sales Management System (customer and product master data)• Responsible for the ordering process from our consultants to our customers• Reporting and development of reports• Handling and payment of field grants, and budget control of the same• Support the Field Sales Force primarily with questions regarding PDA, Laptop and iPad.• Preparing and sharing of pos data on Field level• Support to the rest of the sales department• Co-planning and organizing National and Regional Sales Meetings Show less

• Customer Service

  • Nov 2010 - Apr 2012

  BASIC PURPOSE The primary responsibility for a customer service coordinator is to receive and actively work with orders from our trade partners and make sure the orders are delivered in accordance with the agreements.The expected outcome is to deliver a complete order on the agreed time to a correct price.ESSENTIAL DUTIES AND RESPONSIBILITIES • Receive and handle orders from customers via EDI, fax, phone or e-mail.• Actively make sure that a valid price agreement exist and make sure that the customer is invoiced a correct price.• Work closely with our logistic partner to ensure that the handling and distribution is performed according to the customer requirements.• Receive and handle any customer complaint. After thorough investigation adjustements also have to be done. • Responsible for compiling and coordinate the delivery of material on time to the salesforce.• Contact internally within Mars to ensure a correct information flow regarding our delivery situation. • Back-up for colleagues with the customer service and consumer care area during absence. Show less