Zydrunas Valciukas

Technical Support Engineer at Essential Apps
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Vilnius, Vilniaus, Lithuania, LT
Languages
  • English Native or bilingual proficiency
  • Lithuanian Native or bilingual proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • HTML5 & CSS3 Series
    Code With Mosh
    Jan, 2021
    - Oct, 2024
  • Javascript Mastery Series
    Code With Mosh
    Dec, 2020
    - Oct, 2024

Experience

  • Essential Apps
    • Software Development
    • 1 - 100 Employee
    • Technical Support Engineer
      • Mar 2023 - Present

      Helping Shopify merchants with every technical-related question of https://essential-apps.com apps. Integrating snippets on behalf of Shopify merchants when gaining collaborator access to their Shopify Theme, customizing the product with HTML and CSS to fulfill the customers' needs, and working closely with a development team to improve the applications. HTML, CSS, Liquid, Shopify Theme files, Postman. Helping Shopify merchants with every technical-related question of https://essential-apps.com apps. Integrating snippets on behalf of Shopify merchants when gaining collaborator access to their Shopify Theme, customizing the product with HTML and CSS to fulfill the customers' needs, and working closely with a development team to improve the applications. HTML, CSS, Liquid, Shopify Theme files, Postman.

  • Yapily
    • United Kingdom
    • Software Development
    • 1 - 100 Employee
    • Technical Support Engineer
      • Nov 2022 - Feb 2023

      Serving as a liaison between our customer support and product engineers. Performing technical analysis to troubleshoot and resolve production issues. Assessing impact of reported issues and resolving or escalating appropriately. Postman, REST API, GCP, JIRA. Serving as a liaison between our customer support and product engineers. Performing technical analysis to troubleshoot and resolve production issues. Assessing impact of reported issues and resolving or escalating appropriately. Postman, REST API, GCP, JIRA.

  • Omnisend
    • United Kingdom
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Technical Support Specialist
      • 2021 - Nov 2022

      Identifying technical issues and properly reporting them to responsible teams. Fixing technical issues myself. Showing full ownership of the process until its resolution. Customising the product styling with HTML and CSS. Using MongoDB Queries to identify technical issue the customer faces. Registering issues to internal teams on JIRA. MongoDB, JIRA, HTML, CSS, API. Identifying technical issues and properly reporting them to responsible teams. Fixing technical issues myself. Showing full ownership of the process until its resolution. Customising the product styling with HTML and CSS. Using MongoDB Queries to identify technical issue the customer faces. Registering issues to internal teams on JIRA. MongoDB, JIRA, HTML, CSS, API.

Education

  • Turing College
    Web Development
    2023 -
  • The University of Huddersfield
    Master of Science - MS, Economics
  • ISM University of Management and Economics
    Bachelor of Science - BS, Economics
  • Vilnius CODING School
    WEB Development

Community

You need to have a working account to view this content. Click here to join now