Experience

Merkur osiguranje d.d. Hrvatska

• Croatia
• Insurance
• 1 - 100 Employee

• Corporate Key Account Manager

  • Oct 2021 - Present

  - Akvizicija i obrada korporativnih klijenata - Koordinacija prodajnog pristupa korporativnim klijentima - Organizacija prodajnih akcija za korporativne klijente - Realizacija plana prodaje u segmentu korporativnih klijenata - Banko kanal (uspostava i održavanje odnosa sa bankama vezano uz distribuciju osiguranja) - Brokerski kanal (uspostava i održavanje odnosa sa brokerima za osiguranje vezano uz distribuciju osiguranja) - Član projektnog tima za unapređenje rada vlastite Merkurove poliklinike Wellife u vidu bolje usluge i veće konkurentnosti Show less


Raiffeisen Leasing d.o.o.
• Chief business relationship manager

  • Jun 2018 - Oct 2021

Link Insurance Brokers d.o.o.
• Account Manager at Link Insurance Brokers

  • Jul 2017 - Jun 2018


BKS BANK

• Austria
• Banking
• 300 - 400 Employee

• Head of Sales for Retail (Zagreb)

  • Sep 2011 - Jun 2017

  - Management, monitoring and organization of all business activities; - Development and implementation of retail banking products - Development of sales strategies for branches in Zagreb and Rijeka; - Participation in sales planning and budgeting with MB, Retail Groups, BKS Bank AG; - Follow up the implementation of Bank strategy (new products, procedures, retail strategies....); - Create individual sales plans for employees; - Introduction, management and follow-up of sales targets for retail in order to achieve planned targets; - Managing and coordination tasks between Group Sales and Group Support&Development; - Coordinate MB and BKS Group Retail requests; - Marketing coordination; - Leading, managing, education of Group employees esp. in terms of sales education; - Client acquisation through cross selling, key clients...; - Development of new distribution channels; - Development and introduction of sales tools for Bank; - Communication with external providers and contracts (investment companies, insurance companies, agency for credit granting...); Show less



Antea brokeri

• Austria
• Textile Manufacturing
• 1 - 100 Employee

• Member of the Management Board

  • Aug 2010 - Aug 2011

  - development of the business strategy; - increasing the number of clients, turnover and market share – significant increase in all categories from month to month; - within few months turnover of the company moved from 32nd to 15th place on the ranking list of all investment companies in Croatia; - profit and the turnover on the same level as before economic crisis; - expansion of branch networks and new distribution channels in order to increase the sale and profit; - continuous staff education in order to develop and improve their selling skills; - representation of the company before competent authorities (Hanfa...); - planning and implementation of marketing activities; - establishment and development of business cooperation with agents; - adoption, monitoring and regular update of internal policies and procedures; - risk management; - establishment of adequate internal controls; - making decisions on establishing work relationships, as well as making decisions of employee’s bonuses and compensations; Show less



Volksbank

• Austria
• Banking
• 400 - 500 Employee

• Regional Director

  • Jul 2007 - Jul 2010

  - management and organization of the business for branches within the region;- development of sales strategies for all branches within the region; - continuously best results in all categories ( percentage of sale compared to the targets, „mystery shopping“ measurements, profit etc.) compared to the other regions within the Bank;- development of presentation model for the sale of bank products during the acquisitions, which model has been introduced by Bank as official tool for the sale of products as it resulted with extremely good sales results;- establishment, organization, management and follow-up of sales targets for branches within the region in order to achieve planned targets;- organization and management of loyal sales team, recruitment and education of new employees; - organization of operational tasks within the branches of the region;- establishment of business relations with key partners trough direct acquisitions;- business improvement (active cooperation in process of new products development), improvement of service quality, improvement of business procedures within the branches;- cooperation with other institutions and sale of other products (insurance, housing savings product, funds etc.) with achievement of excellent sales results;- proposals for development of new products and/or modification of existing products;- development of new distribution channels what has additionally increased the best percentage of sale compared to the other regions within the Bank;- analyze and preparation of finance reports for all branches within the region; - active cooperation on all key projects within the Bank and development of key strategies; Show less

• Branch Director

  • Feb 2004 - Jun 2007

  - opening of new branch Kustošija;- management and organization of work in subject branch which became, only one year after opening, second branch within the Bank according to the „new business“ results;- continuous achievement of best results in „mystery shopping“ measurement;- achievement of sales targets and continuous engagement regarding the increase of sale;- establishment of business relations with partners trough direct acquisitions (expansion of business network), conclusion of business cooperation agreements and maintenance of business relations;- establishment and maintenance of business relations with VIP retail clients;- analyze and production of finance reports for branch; - improvement of business procedures within the branch; Show less



Raiffeisen Bank

• Banking
• 700 & Above Employee

• Advisor for Housing Loans and Housing Savings

  • Feb 2000 - Jan 2004

  - housing loans advising; - sale of housing saving's products; - collection and analysis of client's documentation; - achievement of excellent sales results; - housing loans advising; - sale of housing saving's products; - collection and analysis of client's documentation; - achievement of excellent sales results;



Fliba Mercatone

• Manager for Cooperation with Financial Institutions

  • Jul 1999 - Jan 2000

  - establishment and management of one part of accounting department; - management and control of cash desks; - establishment of business relations with credit cards companies; - establishment and management of one part of accounting department; - management and control of cash desks; - establishment of business relations with credit cards companies;



Hrvatska gospodarska banka

• Retail Manager

  • Feb 1995 - Jun 1999

  - operational work – loans, treasury, payments; - clients advising and sale of bank products; - establishment of relations with clients and cross selling; - operational work – loans, treasury, payments; - clients advising and sale of bank products; - establishment of relations with clients and cross selling;