Zvezdana Tafoya, PHR

Senior Human Resources Consultant at Harbor HR
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Contact Information
us****@****om
(386) 825-5501
Location
Granite Bay, California, United States, US

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Credentials

  • Professional in Human Resources® (PHR®)
    HRCI
    Sep, 2020
    - Nov, 2024

Experience

  • Harbor HR
    • United States
    • Human Resources Services
    • 1 - 100 Employee
    • Senior Human Resources Consultant
      • May 2021 - Present

      Advise clients on the administration of human resources policies and procedures. Serves as internal consultant by analyzing a company’s current HR programs and recommending solutions. Develop, revise, and implement HR policies and procedures for clients. Ensure client HR programs are in compliance with established policies and procedures and state/federal laws and regulations. Prepare and maintain data related to specific HR projects. Assist with the development and coordination of recommended changes regarding workflow. Conduct audits of HR activities to ensure compliance. Consult with clients to identify legal gaps and non-compliance areas. Assist clients with recruiting, proper onboarding, and employee file management. Develop new employee handbooks and maintain current employee handbook for clients. Present training sessions related to specific HR programs, including the new sexual harassment prevention training. Consult with clients on employee relations issues, including discipline and employee separation/termination. Conduct employee/management development training programs. Show less

  • Paychex, Inc
    • Human Resources Consultant
      • Mar 2006 - May 2021

      Consult with clients on all aspect of Human Resources by educating owners and management regarding state, local and federal compliance and labor laws. Inform and counsel clients on internal human resources policies, procedures, performance management, recruitment and selection, employee relations, and onboarding. Recommend topics for development of client training programs. Present and coordinate human resource training sessions for clients and their employees. Work with clients to develop employee handbooks, job descriptions, and recommend best policies to ensure compliance requirements are met based on their business size. Act as a business partner in developing strategic planning and future goals for the organizations success. Consult with clients on industry trends and compliance topics relating to section 125 plan administration, health care, and retirement plans. Build strong client relationships and provide quality service. Partner with sales and operations to ensure client satisfaction. Handle client escalation matters by working with internal partners on resolution. Coach and mentor HRG’s and provide HR support as needed. Show less

  • Tasq Technology
    • Human Resources Specialist
      • Oct 2003 - Mar 2006

      Human Resources Specialist Interpret and address Human Resources policies and procedures with employees and management. Advise managers/executives on appropriate Human Resources procedures within company policy guidelines and State and Federal laws. Conduct annual health and benefits enrollment meetings. Assist HR Service Center with FMLA/CFRA/PDL and all other leave requests and ensure all forms are completed and filed. Coach supervisors and managers on how to effectively address employee discipline and termination processes. Review and finalize all annual performance evaluations and ensure all important information is included and addressed. Oversee all new hire on-boarding and training. Handle and respond to all unemployment claims and attend unemployment hearings as necessary. Support Risk Management in the processing and tracking of all Workers Compensation claims. Ensure all safety is addressed and OSHA requirements are met. Handle harassment claims by conducting thorough investigations. Prepare and distribute monthly headcount reports and turnover analysis. Conduct monthly focus group meetings and gather feedback from staff on work environment and job satisfaction. In charge of compensation planning and analysis. Show less

  • Echostar Communications Co.
    • Human Resources Specialist
      • Oct 2001 - Oct 2003

      Process new hire paperwork and conduct new hire orientation meetings. Conduct benefits meetings and assist with annual enrollment process (health insurance, dental, vision, FSA, and 401k). Process all Workers Compensation claims and ensure all injury reporting requirements are met. Handle all FMLA/CFRA/PDL and other LOA requests are processed and ensure all Federal and State guidelines are followed and enforced. Provide information and interpretation of local, State and Federal employment laws. Assist management with employee relations, such as effective discipline and termination. Train management on recruiting strategies and assist in the hiring and selection process. Set up recruitment programs, determine labor market and length of recruitment, and proper position postings. Assist management with development of job descriptions and compensation strategies. Coordinate and participate in interview process for management positions only and review and evaluate credentials and recommend most qualified candidates to hiring managers. Prepare all Human Resources reports and distribute as appropriate. Maintain and organize all personnel files. Show less

Education

  • California State University-Sacramento
    B.A., Psychology / Human Resources
    1998 - 2000

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