Supervisor

• Sep 2023 - Present

Marketing Summer Placement - Energy Customer Solutions

• May 2023 - Aug 2023

Marketing Communications Intern

• May 2022 - May 2023

• Supporting with the development and execution of marketing campaigns across multiple channels, including social media, email, and website • Managing social media accounts, including scheduling posts and analyzing metrics • Creating press releases and publishing them in a timely manner • Collaborating with cross-functional teams, including sales and design, to ensure marketing initiatives are aligned with business goals. • Event organizing- planned and executed a company seminar for 150 attendees, coordinated with vendors, negotiated contracts, and managed budgets to ensure event was executed within budget, created event marketing campaigns, managed guest lists, and tracked RSVPs , developed event timelines, analyze event feedback and metrics to make recommendations for future event Show less

Supervisor

• Nov 2021 - May 2022

• Balancing a 20-hour work week with college as a manager within a very busy environment responsible for a team of 20 serving 350+ customers per shift. • Cash and credit card handling ensuring accuracy in a demanding, customer focused environment. • Dealing with customer complaints and resolving any problems within the store. • Administered the opening and closure of the shop over 50 times after demonstrating my reliability. • Ensuring a smooth running of the shop floor while delegating tasks to 15+ employees on each shift Show less

Class representative

• Sep 2021 - May 2022

Sales Assistant

• May 2021 - Nov 2021

• Working 30 hours a week within the busy environment serving 150+ customers per shift with responsibility for point of sale including handling of cash and credit cards in a busy consumer environment. • Executing stock rotations, signing for deliveries, and reporting on stock levels weekly. • Adapted daily routines in the shop according to COVID-19 regulations including frequent sanitization of touch points. • Working 30 hours a week within the busy environment serving 150+ customers per shift with responsibility for point of sale including handling of cash and credit cards in a busy consumer environment. • Executing stock rotations, signing for deliveries, and reporting on stock levels weekly. • Adapted daily routines in the shop according to COVID-19 regulations including frequent sanitization of touch points.

Sales Assistant

• Oct 2018 - May 2021

• Collaborating as part of an enthusiastic team within a sales driven and fast paced fashion retail environment. Responsible for driving sales, ensuring good customer service. • Working on average 16 hours a week during term time and full time in holiday periods. • Dealing with the full range of customers queries and complaints and resolving them ensuring the customer was kept happy. • Collaborating as part of an enthusiastic team within a sales driven and fast paced fashion retail environment. Responsible for driving sales, ensuring good customer service. • Working on average 16 hours a week during term time and full time in holiday periods. • Dealing with the full range of customers queries and complaints and resolving them ensuring the customer was kept happy.