Experience

Raiffeisen Informatik Consulting

• Austria
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Account Manager CEE

  • Sep 2021 - Present

  Software management over the entire product life cycle. Customer support with expert knowledge to find the optimal solution for their business. Single point of contact for the CEE customer area including optimal advice and support. Budgeting, advising on optimizing license costs and software usage. working closely intern with the software product management and software purchasing department. Support with software contract negotiations, submission of offers and negotiations, opportunity management. Show less



Oracle

• United States
• Warehousing
• 1 - 100 Employee

• Sales Account Manager

  • Sep 2018 - Aug 2021

  Responsible for the entire education services for the German Market ( additionally for Ireland, Israel and UK as well), local government, Universities and Key Accounts. Selling education solutions on Oracle and Sun technologies to customer’s project and implementation teams. Identifying prospective customer needs and developing innovative solutions to satisfy their requirements. Work very closely with Oracle Partners to build the trust and work on common goals. Responsible for the entire education services for the German Market ( additionally for Ireland, Israel and UK as well), local government, Universities and Key Accounts. Selling education solutions on Oracle and Sun technologies to customer’s project and implementation teams. Identifying prospective customer needs and developing innovative solutions to satisfy their requirements. Work very closely with Oracle Partners to build the trust and work on common goals.

• Sales Account Manager Germany

  • Feb 2016 - Dec 2017

  Consultative selling of Oracles Training on Premise and Cloud Portfolio. Utilise Innovative training solutions to address customer requirements, maintaining a current understanding of Oracle processes, products and services I worked and developed relationships with customers and other Oracle lines of business to drive revenue and maximize customer satisfaction. Cooperate on the preparation and execution of Oracle marketing campaigns Consultative selling of Oracles Training on Premise and Cloud Portfolio. Utilise Innovative training solutions to address customer requirements, maintaining a current understanding of Oracle processes, products and services I worked and developed relationships with customers and other Oracle lines of business to drive revenue and maximize customer satisfaction. Cooperate on the preparation and execution of Oracle marketing campaigns



UPS

• United States
• Truck Transportation
• 700 & Above Employee

• Billing Customer Service Advisor, DACH

  • Oct 2015 - Jan 2016

  As the customer service advisor, I interacted with customers over the phone or email. I logged queries and performed credits and debits between customer accounts. I was the first point of contact. I improved customer experience for German speaking customers in Germany, Switzerland and Austria As the customer service advisor, I interacted with customers over the phone or email. I logged queries and performed credits and debits between customer accounts. I was the first point of contact. I improved customer experience for German speaking customers in Germany, Switzerland and Austria



Dell

• IT Services and IT Consulting
• 1 - 100 Employee

• Lead Development Consultant, Germany

  • Mar 2013 - Sep 2015

  I generated qualified leads, also I provided the webinar invita- tions, sent the white papers and articles to the clients, I fol- lowed up regarding to the new opportunities.I worked with Inside sales, Field sales, pre-sales and market- ing teams to get our aim done.

• Customer Care for DACH

  • Aug 2011 - Feb 2013

  Responsibilities: to resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, accelerating correction or adjustment; following up to ensure resolution, providing product and service information.



Self-employed (Field Sales and Marketing) Cosmetics Products

• Sales and Marketing Manager

  • 2010 - 2011

  Responsibilities: on behalf on Vinoble Cosmetics GmbH the exclusive importer and distributor for Czech Republic and Slovakia, providing product trainings and wellness treatments as well Responsibilities: on behalf on Vinoble Cosmetics GmbH the exclusive importer and distributor for Czech Republic and Slovakia, providing product trainings and wellness treatments as well