Zuzana Hricko

Customer Contact Representative at WCB - Alberta
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Edmonton Metropolitan Area, CA
Languages
  • English Full professional proficiency
  • Slovak Native or bilingual proficiency
  • Czech Professional working proficiency
  • Russian Elementary proficiency

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Experience

    • Canada
    • Insurance
    • 700 & Above Employee
    • Customer Contact Representative
      • Jan 2018 - Present

  • Paul Sadler Swimland
    • Edmonton, Canada Area
    • Teacher
      • Oct 2015 - Dec 2017

  • Micheals Stores
    • Edmonton, Canada Area
    • Merchandiser
      • Jan 2012 - Dec 2014

  • JACOB
    • Edmonton, Canada Area
    • Visual Presentation Co-ordinator
      • Sep 2005 - Sep 2007

      • assisting to the management team in reaching store objectives and stuff supervising; • creating of foundations for Visual Co-ordinator‘s and staff‘s training needs; • managing visual standards, administration, visual execution and merchandising. • assisting to the management team in reaching store objectives and stuff supervising; • creating of foundations for Visual Co-ordinator‘s and staff‘s training needs; • managing visual standards, administration, visual execution and merchandising.

    • Project Manager – European Union Policy and Programs Department
      • Apr 2002 - Oct 2003

      - leading Human Resources Development project consultations related to employment (assistance in budget prepara-tion, administration, elaboration and processing of projects documentation, administrative compliance and eligibility evaluation, technical evaluation, monitoring); - developing the Human Resources Development Program Grant Schemes (Guidelines, Application forms, Call for Pro-posals, Application packs); - helping to prepare Human Resources Development Grant Scheme Training Manual for National Labour Office; - negotiating and implementing European Union conditions and rules to the Human Resources Development Program; - promoting the Human Resources Development Program in all 8 regions of Slovak Republic (attendance approx. of 100 people every time); - training of employees. Show less

    • Independent Counsellor - Employment Policy Department
      • Sep 1998 - Aug 2001

      - implementing and elaborating the employment measures focused on long-life education, following education, productivity and retraining; - developing the Employment Policy Conception and the Act of Employment in solution of long-term unemployment and unemployment of risky groups on labour market. - implementing and elaborating the employment measures focused on long-life education, following education, productivity and retraining; - developing the Employment Policy Conception and the Act of Employment in solution of long-term unemployment and unemployment of risky groups on labour market.

Education

  • Transition to Management and Coaching Conversations, Institute of Retail Management Jacob, Edmonton
    Certificate
    2005 - 2005
  • Programming, Project Development, National Labour Office Directorate General, Slovak Republic
    Certificate
    2003 - 2003
  • The 2000 Central and Eastern Europe in Japan, Ministry of Foreign Affairs of Japan, Japan
    Certificate
    2000 - 2000
  • PRESOV UNIVERSITY, Slovak Republic
    Master’s Degree, Adult Education
    1993 - 1998
  • Training of Unemployed People, Arbeitsgestaltung Foundation (Labour/Jobs Creation), Switzerland,
    Certificate
    1996 - 1996

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