Zuma Akram
Branch Manager at CarHub Auto Accessories- Claim this Profile
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Bio
Experience
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CarHub Auto Accessories
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United Arab Emirates
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Branch Manager
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May 2023 - Present
* Developing and implementing new Methods of internal procedures to Improve efficiencies. * Managing and Motivating the Employees by incorporating the Vision and the branches Goal in daily Communication and by recognizing and rewarding the staff for their Contribution * Work Closely with all Business Dealers to ensure complete Client relationship building and Achievements of all production goals and objectives * Maintain a Strong presence within the Local Community through active involvement and leadership roles in various professional organizations and community events * Through the development and implementation of a business plan focus on proactive and innovative branch initiatives to promote branch growth l, customer retention and Achievement of all Annual production goals and key objectives * Manages to an Annual Budget, Approves and Controls Expenses * Manages performance standards * Conducts individual coaching sessions with each branch team members * Monitoring staff performance, Documents, and Administering promotions, transfers, disciplinary Actions, Salary changes and terminations * Managing Client complaints and Service issues through 360 View Show less
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Sales Executive
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Mar 2019 - Jan 2021
Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Show less
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CHINA STATE CONSTRUCTION (CSCEC)
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China
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Construction
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700 & Above Employee
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Administrative Assistant
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Jan 2017 - Jan 2019
Provides administrative support to ensure efficient operation of office. Answers phone calls, schedules meetings and supports visitors. Carries out administrative duties such as filing, typing, copying, binding, scanning etc. Completes operational requirements by scheduling and assigning administrative projects and expediting work results. Makes travel arrangements for senior staff such as booking flights, cars, and hotel or restaurant reservations. Exhibits polite and professional communication via phone, e-mail, and mail. Supports team by performing tasks related to organization and strong communication. Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities. Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques. Provides information by answering questions and requests. Show less
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Quantanite
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United Kingdom
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Data Analyst
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Jan 2015 - Dec 2016
Managing master data, including creation, updates, and deletion. Managing users and user roles. Provide quality assurance of imported data, working with quality assurance analysts if necessary. Commissioning and decommissioning of data sets. Processing confidential data and information according to guidelines. Helping develop reports and analysis. Managing and designing the reporting environment, including data sources, security, and metadata. Supporting the data warehouse in identifying and revising reporting requirements. Supporting initiatives for data integrity and normalization. Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems. Generating reports from single or multiple systems. Troubleshooting the reporting database environment and reports. Show less
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Education
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American University in Dubai
Bachelor of Technology - BTech, Electrical and Electronics Engineering -
International Islamic University Chittagong
Bachelor of Technology - BTech, Electrical and Electronics Engineering