Experience

ServiceRocket

• United States
• Software Development
• 200 - 300 Employee

• Senior Specialist, Administration

  • Sep 2022 - Present

• Office Administrator

  • Sep 2013 - Jan 2023

  - Employment Pass (EP) / Dependent Pass (DP) Application + Renewal + CancellationSocial Visit Pass (SVP)- Travel arrangements (Flight & Hotel / Acommodation) + Visa + Travel insurance- Human Resource Development Fund (HRDF) Claim- Prepare Correspondence Letters- Purchasing (e.g: business cards, stationeries, lanyards etc.)- Front Office (Attend incoming calls and visitors) - Coordinate incoming and outgoing mails / parcels- Office equipment maintenance (e.g: printer cartridges, office mobile)- Office maintenance (e.g: air-cond, lightings, etc.)- Compassionate/hospitalization flower banquet- Leave tracking system and employee medical records- Expense Claim Verification, filing, payments to banks & Suppliers- Office Supply Inventory & Pantry stock replenishment- Office Parking (Upon availability)- Office Keys (Cabinets/Main Door)- Company Apartment Maintenance- Find Supplier & Quotation- Assist with lunch/dinner/catering reservations- Assist guests visiting KL office (Accommodation)- Office Renovation (Directly liaise with contractor regarding work permit / drawing and documents needed / apply electricity from Malakoff)



Averis

• Malaysia
• Outsourcing and Offshoring Consulting
• 500 - 600 Employee

• Receptionist cum Admin

  • Feb 2012 - Jul 2013

   Answer telephone, screen, transfer and direct calls, take and relay messages.  Greet persons entering organization with a smile. Be friendly, warm and make everyone feel welcome and direct them to correct destination  Flight, hotel and meeting room booking  Do access card using lenel and sagem biometrics system for all new joiner / visitor.  Prepare letters and documents  Courier service, calculate the courier charges based on each cost centre/dept code, order service envelop / plastics and investigate if any problems occurred regarding courier  Chop the receive chop & verified chop on any invoice or bill  Distribute document / parcel received to staff  Recording of consignment note details on portal  Maintain appointment diary either manually or electronically  Tracking of flight expenses report  Car ride request , Conference bridge setting, Projector / speaker reservation .  Tidy and maintain the office reception area  Every time got candidate interview need to give them the Application Form to fill up.  Check stock every week (pantry consumables, sundries, first aid kit, toner) and replenish once stock getting low.  Take care of the cleaner (duty roaster, things to do)  Distribute stationery and send e-mail every 15th & 30th of month  Training room preparation (Refreshment / Tea break arrangement).  Report to building management for office light/ aircond /toilet/toilet roll supplies problem)  Whoever resign need to collect the ID card, access card & stationery from them  General administrative and clerical support: Photocopying, scanning, faxing.  Once received fax, need to forward email to the attention staff  Delete booking / edit any changes in portal  Any staff wants to borrow reading / reference material need to record down the details.  Any staff wants to go to Gym can take the membership card from me  Data entry, create template etc  Any other ad-hoc / task assigned by supervisor and manager



Standard Chartered Bank

• United Kingdom
• Banking
• 700 & Above Employee

• Bank Teller

  • Apr 2011 - Dec 2011

  • Over the counter cash transaction, transfer deposit/withdrawal & clearing of cheques for all customer accounts. • Remittances transactions: OTT, Drafts, Cashier Order, etc. • End of day balancing – cash, transfer, clearing & PSGL • Filing of reports cashier’s order applications, statements, holding transfer reports. • Opening and closing accounts. • Proactively refer business to sales staff. • Support back-room functions including transactional processing/posting, filing, batching of documents for CIS maintenance, retrieval and any other tasks assigned by STL/SSO/CSO/BM from time-to-time.



Asian Institute of Finance

• Malaysia
• Financial Services
• 1 - 100 Employee

• Admin (Temporary)

  • Nov 2010 - 2010



DHL

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Data Entry Assistant (Contract)

  • Jul 2010 - 2010

  • Skills : Using International Billing System (IBS) • Compile, sort and verify the accuracy of data before it is entered. • Locate and correct data entry errors, or report them to supervisors. • Coding, categorizing, calculating, tabulating, auditing, or verifying information. • Entering, transcribing, recording, storing, or maintaining information in written or electronic form. • Compares data entered with source documents, or re-enters data in verification format on screen to detect errors. Deletes incorrectly entered data. May keep record of work completed.



Training Provider

• Kuala Lumpur, Malaysia

• Admin Assistant

  • Jan 2010 - 2010