Experience

Pak Travels

• United Kingdom
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Travel Consultant

  • Nov 2022 - Present

  "I have the privilege of being a part of the esteemed team at Pak Travel which is a Birmingham based travel company, where I serve as a "Travel Consultant". My duties encompass leveraging my customer service, problem solving skills and sales and marketing to enhance the company's endeavors to deliver unparalleled travel experiences to our valued clients. The working environment at Pak Travels is both challenging and nurturing, fostering my personal and professional growth. I have had the chance to contribute to the company's success by exceptional customer service, and I am proud of the impact I have made thus far. I am honored to be affiliated with a travel company that is committed to excellence and staffed by a group of dedicated and enthusiastic individuals. I would wholeheartedly recommend Pak Travels to anyone seeking to embark on a career in the travel industry."



Highline travel services private limited

• Travel Agent

  • Jun 2022 - Nov 2022

  As a former travel agent at Highline Travels, I am a seasoned professional with a wealth of experience in the travel industry. During my time at Highline, I developed a deep understanding of destinations, flight schedules, accommodation options, and local attractions, and I was dedicated to providing exceptional customer service to ensure that every client had a memorable and successful trip. While I have moved on from Highline, my passion for travel and commitment to personalized customer service remain as strong as ever. I am excited to bring my expertise and skills to a new role, where I can continue to help clients create unforgettable travel experiences. Skills: Travel planning and booking Destination knowledge Flight scheduling and booking Accommodation booking Customer service Communication and interpersonal skills Time management and organization Experience: Former Travel Agent, Highline Travels (2022- 2023) Consulted with clients to determine travel preferences, budget, and objectives Researched destinations and travel options, including flights, hotels, car rentals, and activities Booked and confirmed travel arrangements for clients, ensuring accuracy and efficiency Maintained ongoing communication with clients throughout the planning and booking process, providing updates and addressing concerns Provided exceptional customer service and support to clients before, during, and after their travels Education: Aviation Management and Operations (The Superior University Lahore, Pakistan, 2019-2023) Certifications: [Sabre Initial Training], [Sabre Global Training Center, 2021]