Experience

Sapsa Bedding
• Belgium
• Software Development
• 1 - 100 Employee
• Senior Sales Executive

  • Jan 2023 - Present


Emirates Hospitals Group

• United Arab Emirates
• Hospitals and Health Care
• 700 & Above Employee

• Call Center Customer Service Representative

  • Nov 2021 - Present

  - Takes and direct patients calls to appropriate department and/or center and ensures effective engagement before terminating the call involvement. - Keeps meticulous records of all contacts, actions initiated, and all outcomes. - Works on Avaya system, Mediware system for appointments management. - Communicates with the hospital department person and escalate concerns in a timely manner. - Validates patients insurance and advises the coverage. - Performs strong skills in problem-solving, empathy, and clarity of communication to distress patients. - Woks flexible office timing including night shifts. Show less



Virgin Mobile UAE

• United Arab Emirates
• Telecommunications
• 100 - 200 Employee

• Sales Executive

  • Sep 2020 - Oct 2021

  - Approaches customer upfront for sales, gives them details of plans and other company products. - Interacts with customers to understand and meet their needs depending to their budget and preferences. - Closes sales and handle major locations in Mall of Emirates, Dubai Mall, Marina Mall, and Ibn Battuta Mall. - Hits the set daily, and monthly target. - Promotes new products and services to existing customers to upsell. - Assists with product launches and events. - Maintains a daily sales report to Team Leader. - Delivers customer service in a fast-paced environment. Show less



Pro Gym

• United States
• Market Research
• 1 - 100 Employee

• Customer Service Representative

  • Mar 2018 - Oct 2019

  -Manages the reception area by greeting gym members and guests, answers phones, schedule appointments, and perform other administrative tasks to ensure the gym runs smoothly. - Effectively handles customer concerns and questions about our services and equipment. - Assists new customers during the registration, and convince them for membership. - Supervised the cleaning staff to ensure the cleanliness of the gym. - Works on flexible working hour including night shifts. -Manages the reception area by greeting gym members and guests, answers phones, schedule appointments, and perform other administrative tasks to ensure the gym runs smoothly. - Effectively handles customer concerns and questions about our services and equipment. - Assists new customers during the registration, and convince them for membership. - Supervised the cleaning staff to ensure the cleanliness of the gym. - Works on flexible working hour including night shifts.



Al Yazan Medical Company

• Medical Sales Representative

  • Sep 2017 - Feb 2018

  -Generates leads by identifying target clients through day to day cold calling, emailing, and social media marketing. -Works on Monthly KPI and performs data entry, and record keeping. -Promote effectively the company products and ensure excellent knowledge of company medical products and market dynamics. -Takes orders and arrange deliveries. -Maintains customer relationship, and performs follow-up on order replenishment for existing accounts. -Maximizes company profit by upselling and cross selling additional products. Show less